At a Glance
- Tasks: Assist with dental procedures and manage front desk operations to ensure smooth practice flow.
- Company: Join Berwick Smiles, a modern and growing dental practice in Berwick.
- Benefits: Earn $32 to $38 per hour, plus performance bonuses and discounted dental care.
- Other info: Flexible part-time hours with no weekends and opportunities for career growth.
- Why this job: Be part of a small team where your contributions are valued and recognised.
- Qualifications: 2 years' dental experience and excellent communication skills required.
The predicted salary is between 38 - 38 $ per hour.
Are you the person who makes the practice run better? You don't wait to be told. You notice the gap in the book and fill it. You have the room ready before the dentist asks. You care how the day goes, not just your part of it. If that's you, we want to talk. We're hiring two people, and we pay well for great work.
About us: Berwick Smiles is a modern, growing practice in Berwick offering general, implant, cosmetic and facial aesthetic treatments. We're a small team, so your work is seen and your ideas get used. As we grow, the people who help us grow will grow with us.
You own the chair side of the day:
- Assist with general and cosmetic procedures
- Keep infection control and sterilisation to Australian standards
- Keep the day on time, rooms turned around fast, and stock in order
- Help at the front desk when needed
- Make every patient feel looked after
You own the front desk, the appointment book and new patient enquiries:
- Turn calls, web enquiries and social media messages into booked appointments
- Follow up enquiries that didn't book, so no new patient slips through
- Keep the book full: bookings, recalls, confirmations and filling cancellations
- Explain treatment plans and fees clearly, and process payments and health fund claims
- Handle reception admin: patient records, emails, filing, invoices and end-of-day reports
- Be the first and last impression for every patient
Hours: Part-time with flexible days that we'll agree together. Hours are between 9am and 7pm, Monday to Thursday. No weekends.
You must have:
- At least 2 years' experience in a dental practice
- Experience with dental software
- Excellent communication skills with patients, in person and on the phone
- Full working rights in Australia
For the Dental Assistant role:
- Cert III in Dental Assisting (or equivalent)
Bonus if you have:
- A track record of converting enquiries into bookings
- Cosmetic or aesthetic practice experience
- Cert IV (radiography or practice administration)
What you get:
- $32 to $38 per hour, based on experience
- Performance bonus
- Training and a clear path to grow
- Discounted dental care for you and family
Dental Assistant & Front Office Coordinator in Melbourne employer: Berwick Smiles
At Berwick Smiles, we pride ourselves on fostering a supportive and dynamic work environment that prioritises both employee well-being and professional growth. Our flexible part-time roles allow for a healthy work-life balance, while our commitment to exceptional patient care ensures that every team member plays a vital role in our success. Join us in a modern practice where your skills are valued and your contributions make a real difference in the community.
