Client Services Officer | Financial Planning in Adelaide

Client Services Officer | Financial Planning in Adelaide

Adelaide Full-Time On-site
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The Opportunity

An exciting opportunity is available for an experienced administrator or Client Services Officer to join a well-established boutique financial planning practice based on Adelaide's city fringe.

Representing a highly regarded advice business, we are seeking a proactive and organised individual who enjoys providing exceptional client service and wants to build a long-term career within financial planning. Whether you're an existing CSO, an administrator with financial services experience, or someone returning to the workforce looking for flexibility, this role offers genuine work-life balance and future career progression.

This position is part-time, offering flexibility across 3 days per week (18-25 hours), with school hour arrangements available for the right candidate.

Key Responsibilities

  • Manage the administration inbox and respond to client enquiries
  • Prepare client review packs and meeting documentation
  • Coordinate client review meetings and diary management
  • Assist with implementation of financial advice recommendations
  • Maintain accurate client records and workflow management within Xplan
  • Liaise with product providers, platforms and external stakeholders

About You

  • Experience within financial planning, wealth management, or financial services (essential)
  • Strong organisational skills and excellent attention to detail
  • A professional and friendly communication style
  • The ability to manage multiple tasks and deadlines effectively
  • Experience using Xplan (preferred but not essential)

What's On Offer?

  • Flexible part-time hours (18-25 hours per week)
  • Supportive boutique advice environment
  • Exposure to all aspects of the financial planning process
  • Ongoing training, mentoring and professional development
  • Potential pathway into paraplanning and future advice roles
  • Opportunity for the position to grow into full-time employment
  • Work closely with highly experienced advisers and industry professionals
  • Genuine long-term career progression opportunities

About the Business

Our client is a respected boutique financial planning practice that has built a strong reputation for providing personalised, holistic advice to affluent individuals, families, small business owners and retirees. The firm focuses on developing long-term client relationships and delivers advice across retirement planning, superannuation, investments, SMSFs, insurance and wealth management.

The business prides itself on maintaining a professional yet non-corporate culture where team members are encouraged to contribute ideas, take ownership and continuously develop their skills.

Please note only shortlisted candidates will be contacted.

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Client Services Officer | Financial Planning in Adelaide employer: Bentley Recruitment

Join a dynamic self-licensed financial advice firm that prioritises employee growth and development, offering a supportive environment for paraplanners to thrive. With a focus on high-quality strategic advice and complex client strategies, you'll have the opportunity to enhance your skills while contributing to meaningful financial outcomes for clients. Located in a vibrant area, the firm fosters a collaborative work culture that values innovation and teamwork, making it an excellent place for those looking to advance their careers in financial planning.

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Contact Details:

Bentley Recruitment Recruitment Team