At a Glance
- Tasks: Support patient access and community care through effective administration and intake assessments.
- Company: Join Bendigo Health, a trusted leader in regional healthcare with a proud history.
- Benefits: Enjoy salary packaging, flexible work arrangements, and health programs to boost your wellbeing.
- Other info: Diverse workplace with excellent career growth opportunities and a commitment to inclusion.
- Why this job: Make a real impact on clients' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and a client-centred approach are essential.
The predicted salary is between 35.14 - 38 $ per hour.
An opportunity to make a real impact with a trusted name - Bendigo Health.
Salary Packaging to boost your take home pay.
The Intake Officer will provide effective administration support in the management of referrals which facilitate patient access and community care. This position involves conducting intake assessments for clients who have been deemed eligible by My Aged Care. The Intake Officer evaluates the needs, capabilities and preferences of clients, developing personalised task lists that promote independence, safety and quality of life.
The position provides day to day support for the Home Care Services Team by ensuring all client data is updated and referrals are processed in a timely manner. Working alongside other administration support staff to escalate concerns around waitlist and client activity to the leadership team. The role requires a client-centred approach, excellent communication skills, and an understanding of the CHSP and HACC-PYP guidelines.
By regularly reviewing and updating task lists, the Intake Officer ensures that services remain responsive to the evolving needs of clients, helping them to maintain their independence and well-being. The position will include the preparation of reports for management relating to relevant policies and procedures and funding.
Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture. Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community. Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.
Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.
We offer a fantastic range of benefits for our staff, including:
- Staff health and wellbeing programs
- Career development and education opportunities
- Generous salary packaging opportunities, to increase your take-home pay each fortnight
- Flexible Working Arrangements
- Use of staff gym and pool and access to other fitness facilities through fitness passport program
If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the onboarding process.
The Community and Continuing Care Division provides a broad range of high-quality, person-centred care programs and services to consumers in inpatient, outpatient, and community settings. Each service within the division is designed to ensure holistic care and improve the overall well-being of our patients and communities.
The Community Services team is dedicated to enhancing the health and wellbeing outcomes of the communities in the Loddon Mallee with six regional offices. This team includes: Aged Care Assessment undertaken on behalf of My Aged Care; Community Allied Health; Community Care; Carer Support and Community Nursing & Home Care.
The Continuing Care team delivers high-quality services across the Loddon Mallee region including: Dental Care; Chronic Disease Management; Outpatient Rehabilitation; Support for People Transitioning Home; Diabetes Management and Geriatric Management and Assessment.
The Allied Health team provides comprehensive, high-quality care across the continuum, including expert services in: audiology, dietetics, exercise physiology, occupational therapy, physiotherapy, podiatry, psychology, social work, speech pathology and allied health assistants who work with these disciplines.
The Geriatric Medicine Team includes Geriatricians, Rehabilitation physicians, Palliative care physicians, registrars and junior medical staff. The Team work across inpatients, outpatients and home settings.
Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities.
We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.
Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.
We have zero tolerance for sexual harassment, bullying and discrimination in our organisation.
Intake Officer employer: Bendigo Health
Bendigo Health is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous relocation support, a sign-on incentive, and pathways to permanent residency, we empower our staff to thrive in their careers while enjoying the vibrant lifestyle that Bendigo has to offer. Our commitment to diversity, flexible working arrangements, and comprehensive health programs ensures that every team member can contribute to our vision of Excellent Care, Every Person, Every Time.
