Bendigo Bank is seeking a Head of Specialised Customer Care to lead our customer care strategy in collaboration with external partners and to translate strategy into a high-performance, compliant service delivery model. You will manage governance, SLAs and risk, champion vulnerability, and lead a large multi-disciplinary team in a hybrid work environment spanning Bendigo and Adelaide.
This is a full-time, permanent role based in Bendigo or Adelaide with a minimum local Head Office attendance as
Head of Specialised Customer Care & Partnerships in Bendigo employer: Bendigo Bank
At Bendigo Bank, we pride ourselves on being more than just a bank; we are a community-focused employer that values flexibility and employee well-being. With hybrid working options and a commitment to professional development through our corporate university, we empower our staff to grow while making a meaningful impact in the lives of our customers and communities. Join us in a collaborative environment where diversity is celebrated, and your contributions truly matter.
