We require an Administration Assistant to work within Front Reception and back-office support.The role includes processing patient admissions, handling back-office support functionality, providing support to visitors, contractors and couriers whilst answering the switch board and providing excellent customer service to our patients. There could be the opportunity to train in other areas of front office administration.
We are seeking a part-time employee who is able to work shifts of 9am to 5pm Monday, Thursday, Friday and potential weekend shifts.
Previous administration experience within the health care setting is amust
Knowledge of, or the ability to acquire, skills in the WebPAS system
Well-developed skills in the use of Microsoft applications and other information databases -Word, Excel and switchboard
Ability to provide high level of administration support to all stakeholders to enable health professionals and medical staff to meet their objectives and deliver high quality services to patients
Experience in a broad range of clerical duties and computer experience
Ability to work independently as well as in a team displaying a 'can do' attitude
Proven commitment to professional development and quality improvement
Open honest approach with the ability to maintain confidentiality and privacy
Problem solving ability in own area of responsibility
Previous accounts receivable and payables experience
Previous patient admissions and discharges experience
Key Responsibilities:
The Administration Assistant is responsible for ensuring the patient admissions are processed in a timely fashion whilst providing excellent customer service,
Answering the hospital switchboard & directing calls within the hospital,
To be sensitive to individual situations,
Ensuring a high standard of care is provided to patients and staff.
Offering administration assistance to nursing staff
Handling patients' belongings with care and ensuring all parcels are delivered in a timely manner
Organising hospital mail
Liaising with hospital psychiatrists to ensure correct form are completed for billing
Completing health fund checks for all day patients
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Front Office Receptionist employer: Belmont Private Hospital
Belmont Private Hospital is an exceptional employer, offering a supportive and collaborative environment where you can thrive as a Medical Secretary. With a focus on professional development and career advancement, you'll have the opportunity to make a genuine difference in the lives of patients and their families while enjoying a rewarding work-life balance in the beautiful Carina Heights area.
