At a Glance
- Tasks: Manage patient admissions, provide support to visitors, and ensure excellent customer service.
- Company: Join a healthcare team dedicated to quality patient care.
- Benefits: Part-time hours with potential for training in various admin roles.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Previous admin experience in healthcare and strong Microsoft skills required.
The predicted salary is between 14.4 - 17.6 $ per hour.
We require an Administration Assistant to work within Front Reception and back-office support. The role includes:
- Processing patient admissions
- Handling back-office support functionality
- Providing support to visitors, contractors and couriers
- Answering the switchboard
- Providing excellent customer service to our patients
There could be the opportunity to train in other areas of front office administration.
We are seeking a part-time employee who is able to work shifts of 9am to 5pm Monday, Thursday, Friday and potential weekend shifts.
Requirements:
- Previous administration experience within the health care setting is a must
- Knowledge of, or the ability to acquire, skills in the WebPAS system
- Well-developed skills in the use of Microsoft applications and other information databases - Word, Excel and switchboard
- Ability to provide high level of administration support to all stakeholders
- Experience in a broad range of clerical duties and computer experience
- Ability to work independently as well as in a team displaying a 'can do' attitude
- Proven commitment to professional development and quality improvement
- Open honest approach with the ability to maintain confidentiality and privacy
- Problem solving ability in own area of responsibility
- Previous accounts receivable and payables experience
- Previous patient admissions and discharges experience
Key Responsibilities:
- Ensuring the patient admissions are processed in a timely fashion whilst providing excellent customer service
- Answering the hospital switchboard & directing calls within the hospital
- Being sensitive to individual situations
- Ensuring a high standard of care is provided to patients and staff
- Offering administration assistance to nursing staff
- Handling patients' belongings with care and ensuring all parcels are delivered in a timely manner
- Organising hospital mail
- Liaising with hospital psychiatrists to ensure correct forms are completed for billing
- Completing health fund checks for all day patients
Front Office Receptionist in Brisbane employer: Belmont Private Hospital
Belmont Private Hospital is an exceptional employer, offering a supportive and collaborative environment where you can thrive as a Medical Secretary. With a focus on professional development and career advancement, you'll have the opportunity to make a genuine difference in the lives of patients and their families while enjoying a rewarding work-life balance in the beautiful Carina Heights area.
