Guest Services Officer in St Clair

Guest Services Officer in St Clair

St Clair Full-Time On-site
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NSW, Lake St Clair Campgrounds - St Clair NSW 2330

  • Be part of a dynamic guest experience focused team
  • Future growth opportunities

An exciting opportunity to work in our campground in Lake St Clair, NSW. The Site

Lake St Clair Campgrounds boasts unspoilt provincial camping, including 11 powered camp sites and 38 hectares of unpowered camp space. There is a concrete boat ramp (accessible at all water levels), electric and wood-fired barbecues as well as toilets and a shower block and camp kitchen.

The Role

We are looking for bright and enthusiastic candidates to work casually in the role ofGuest Services Officer at any of our Campground.

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks.

About you

You will be friendly, enthusiastic and available to work over a 7-day week roster including weekends, evenings and public holidays.

You will bring to the role:

  • Fantastic customer service;
  • Professional and personable telephone manner;
  • Experience with computerised booking systems and good computer skills;
  • Willingness to learn and apply our systems and processes;
  • Experience handling cash and EFTPOS transactions;
  • Flexible attitude to hours, including availability on weekends and at short notice.
  • Ensure the cleaning is completed in a timely manner
  • Ability to work in a team environment

ESSENTIAL:

  • National Police Check clearance upon onboarding
  • Working with Children's Check NSW or equivalent

DESIRABLE:

  • Current CPR
  • RMS 9+ (Online Reservation System) experience preferred but not necessary
  • Minimum 2 year's experience in a similar role

We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.

The Company

BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company's successful RTO.

Park management presents exciting, flexible and highly rewarding careers. Belgravia PRO is rapidly growing and is looking for passionate & inspiring individuals to manage the Lake St Clair Park.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Guest Services Officer in St Clair employer: Belgravia PRO

Belgravia Parks is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to creating memorable experiences for guests and communities across Australia. With a strong focus on employee development, you will have the opportunity to lead high-performing teams, drive operational excellence, and contribute to strategic growth initiatives in a dynamic environment. Located in Victoria with travel flexibility to South Australia, this role offers a unique chance to make a significant impact while enjoying the benefits of working within a purpose-driven organisation that values diversity and innovation.

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Contact Details:

Belgravia PRO Recruitment Team