At a Glance
- Tasks: Deliver exceptional guest service and assist with admin and cleaning tasks.
- Company: Join Belgravia PRO, a leader in tourism property management.
- Benefits: Flexible hours, regular work, and competitive pay in a vibrant environment.
- Other info: Diversity is valued; we encourage all backgrounds to apply.
- Why this job: Work in a stunning holiday park on the Gold Coast and meet diverse guests.
- Qualifications: Customer service skills and a friendly attitude are essential.
The predicted salary is between 24.3 - 29.7 $ per hour.
QLD, Belgravia PRO Ocean Beach Tourist Park - Miami 4220
Casual position
Be part of a dynamic and growing team
Flexible work conditions
An exciting opportunity to work in a holiday park in the beautiful coast in the City of Gold Coast, Queensland.
The Role
We are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at our Ocean Beach Tourist Park. Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks. Experience with RMS would be highly regarded.
About you
You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays. You will bring to the role:
- Fantastic customer service;
- Professional and personable telephone manner;
- Experience with computerised booking systems and good computer skills;
- Willingness to learn and apply our systems and processes;
- Experience handling cash and EFTPOS transactions;
- Flexible attitude to hours, including availability on weekends and at short notice;
- Ensure the cleaning is completed in a timely manner;
- Ability to work in a team environment.
ESSENTIAL:
- Current CPR
- National Police Check clearance upon on-boarding
- Working with Children's Check NSW or equivalent
DESIRABLE:
- RMS 9+ (Online Reservation System) experience preferred but not necessary
- Minimum 2 years experience in a similar role
We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.
The Company
Belgravia PRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
Guest Services Officers in Gold Coast employer: Belgravia PRO
Belgravia Parks is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to creating memorable experiences for guests and communities across Australia. With a strong focus on employee development, you will have the opportunity to lead high-performing teams, drive operational excellence, and contribute to strategic growth initiatives in a dynamic environment. Located in Victoria with travel flexibility to South Australia, this role offers a unique chance to make a significant impact while enjoying the benefits of working within a purpose-driven organisation that values diversity and innovation.
