At a Glance
- Tasks: Deliver exceptional customer service and assist with admin and cleaning tasks.
- Company: Join BelgraviaPRO, a leader in tourism property management.
- Benefits: Flexible work conditions and potential for permanent role.
- Other info: Diversity is valued; training provided for the right candidates.
- Why this job: Work in beautiful campgrounds and be part of a dynamic team.
- Qualifications: Customer service experience and good computer skills required.
NSW, Dalmeny Campgrounds - 2546
Great working environment with flexible work conditions.
Casual position. Be part of a dynamic and growing team. An exciting opportunity to work in beautiful campgrounds on the NSW South Coast.
The Role
We are seeking to hire bright and enthusiastic candidates to work in the role of a Front of House Officer at Dalmeny Campgrounds. Employment will commence as a casual but consideration for a permanent role will be given to the right candidate. Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks. The role will require you to use the in-house accommodation booking system. Full training will be offered. An intermediate computer knowledge would be highly regarded.
About You
You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays. You will bring to the role:
- Fantastic customer service;
- Professional and personable telephone manner;
- Experience with computerised booking systems and good computer skills;
- Willingness to learn and apply our systems and processes;
- Experience handling cash and EFTPOS transactions;
- Great problem-solving skills and the ability to multitask;
- Flexible attitude to hours, including availability on weekends and at short notice;
- Ensure the cleaning is completed in a timely manner;
- Ability to work in a team environment.
ESSENTIAL:
- Experience in a similar role essential;
- First Aid Level 2;
- Current CPR;
- National Police Check clearance upon on-boarding;
- Working with Children's Check NSW or equivalent.
DESIRABLE:
- RMS 9+ (Online Reservation System) experience preferred but not necessary;
- Reception/Front Office/Admin/Sales Agent experience - hospitality industry will be highly regarded.
The Company
BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
Front of House Officer in Dalmeny employer: Belgravia Leisure
Belgravia Leisure is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the leisure industry. Located in Fawkner, this role as Sales & Guest Experience Manager not only allows you to lead a passionate team but also provides opportunities for career advancement in a rapidly growing organisation committed to diversity and inclusion. With a focus on exceptional customer service and a supportive environment, Belgravia Leisure is dedicated to creating meaningful experiences for both employees and guests alike.
