General Manager (Operations)

Lead Growth. Build Partnerships. Shape Communities.

Take a leading role in our next exciting phase of growth

Drive commercial success while strengthening community outcomes

Lead one of Australia's largest and fastest-growing leisure portfolios

About Belgravia

Belgravia Leisure is part of the Belgravia Health & Leisure Group (BHLG), Australia's fastest-growing leisure organisation.

Across more than 250 locations throughout Australia and New Zealand, we operate aquatic centres, leisure and recreation venues, health clubs, golf facilities, wellness destinations and community programs that connect people through sport, recreation and wellbeing.

We're proudly values-led, community-focused and ambitious. As we continue to grow, we're looking for exceptional leaders who can help shape the future of leisure in Australia.

The Opportunity

We are seeking an experienced and highly connected executive to lead our SA/WA/NT portfolio as General Manager, Operations, reporting directly to our Chief Operating Officer.

This is more than an operational leadership role.

You'll be responsible for leading a significant and diverse regional business, building enduring relationships with councils, partners and stakeholders, identifying opportunities for growth, and representing Belgravia as a trusted industry leader across the market.

You'll be equally comfortable reviewing portfolio performance, presenting to a Council CEO, speaking with local media, negotiating commercial outcomes, and inspiring teams to deliver exceptional experiences in their communities.

You will play a key role in shaping the future growth of Belgravia throughout Western Australia, South Australia and the Northern Territory.

What You Will Lead

A geographically dispersed portfolio spanning aquatics, leisure, tourism, wellness and community recreation.

A team of high-performing Business Operations Managers and venue leaders.

Strategic execution that converts plans into measurable performance, NPS uplift and market share growth.

Deliver sustainable growth across the portfolio - scaling performance, capability and community impact as we enter our next phase of expansion.

Strategic stakeholder partnerships with councils, government agencies and community organisations.

Key Responsibilities

Champion Belgravia's purpose, values and strategic objectives across the portfolio.

Build and maintain trusted executive-level relationships with councils, government bodies, community stakeholders and industry partners.

Act as a visible ambassador for Belgravia within the market and broader leisure sector.

Represent the organisation confidently at industry events, forums, presentations and media opportunities.

Drive sustainable revenue growth, profitability and operational performance across the portfolio.

Identify, influence and support new business opportunities, tenders and strategic partnerships.

Lead, develop and inspire high-performing leaders who consistently deliver results.

Ensure excellence in safety, governance, risk management and compliance.

Use data and insights to drive decision-making and communicate performance outcomes to executive stakeholders.

Deliver localised outcomes that reflect the unique needs of each community we serve.

About You

You are an accomplished executive leader who combines commercial acumen with strong people leadership and stakeholder influence.

Ideally, you'll bring:

Significant senior leadership experience in multisite operations, leisure, sport, tourism, hospitality, community services or other service-based industries.

A well-established professional network and demonstrated ability to build long-term strategic relationships.

Experience engaging with councils, government bodies, boards, industry associations and senior stakeholders.

Strong commercial capability with responsibility for substantial P&L portfolios.

Confidence as a public representative and media-facing spokesperson.

Proven success leading growth, business improvement and organisational transformation.

Exceptional communication skills and the ability to influence across all levels.

A track record of developing high-performing leaders and creating succession pipelines.

Why You'll Love It Here

Lead one of Australia's most diverse and exciting leisure portfolios.

Influence strategy and outcomes at executive level.

Join a business growing at more than 25% year on year.

Be part of a culture that genuinely values people, community impact and leadership development.

Competitive executive package including vehicle allowance and performance incentives.

Opportunity to shape the future of leisure, recreation and community wellbeing across an entire region.

Location & Travel

This role can be based in either Western Australia or South Australia, with regular travel throughout the portfolio and periodic interstate travel.

Belong With Belgravia

We proudly welcome, support and include all people in our facilities, programs, services and employment. We encourage applications from Aboriginal and Torres Strait Islander peoples and from candidates of all backgrounds, abilities and identities.

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

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