At a Glance
- Tasks: Lead and inspire a dynamic café team while delivering top-notch customer service.
- Company: Join Belgravia Leisure, Australia's fastest-growing leisure organisation.
- Benefits: Flexible hours, supportive environment, and opportunities for career growth.
- Other info: Diverse and inclusive workplace with innovative recruitment strategies.
- Why this job: Make a real impact in a vibrant community space while developing your leadership skills.
- Qualifications: Experience in customer service and team leadership; barista skills are a plus.
The predicted salary is between 47250 - 57750 $ per year.
Build your own team and leave a legacy with the culture you create. Do you possess the skills and ability to build, develop and lead an enthusiastic team? Do you have the highest level of customer service skills? This is a great opportunity for qualified, friendly and skilled Kiosk Coordinator to join the team and lead our Kiosk team!
The Role
We are seeking an experienced Kiosk Coordinator to drive the team to achieve our sales targets. In this hands-on role, you will participate in the day-to-day operation of the café to achieve budgeted sales targets and KPIs. Reporting to our Guest Experience Manager, our Kiosk Coordinator needs to have the highest level of customer service skills. The primary responsibility of our Kiosk Coordinator is to deliver first-class service to our patrons ensuring the kiosk operates effectively and efficiently within Health Department Regulations, always aligning yourself with our Mission, Vision and Values.
Key areas of responsibility include:
- Ability to lead, coach and inspire a café team
- Provide excellent customer service to all customers
- Provide information on our product range, including promoting healthy food options
- Maintaining the appearance and presentation of the café
- Meet the requirements of the centre’s food safety plan
- Ensure all cleaning and maintenance is carried out according to specified quality standards
- Follow health and safety guidelines
- Cashier experience, taking orders and handling cash
- Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods
Skills & Attributes:
- Positive, friendly, helpful and energetic work style
- Coffee making/barista skills
- Ability to be flexible during the centre's peak periods
- Current First Aid (Level 2) & CPR
- Current Police Check
- Working with Vulnerable People
- Legally entitled to work in Australia
The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants.
We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
Kiosk Coordinator employer: Belgravia Group
Belgravia Leisure is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee development. As part of a rapidly growing organisation, you will have the opportunity to lead a passionate team in a seasonal role that not only enhances your leadership skills but also allows for potential full-time opportunities. With a commitment to diversity and innovative recruitment strategies, Belgravia Leisure fosters an inclusive environment where every team member can thrive and make a meaningful impact.
