At a Glance
- Tasks: Welcome patients, manage appointments, and support clinical staff in a fast-paced environment.
- Company: Beenleigh Mall Medical Centre, dedicated to serving the local community since 2016.
- Benefits: Competitive pay, ongoing training, and a supportive team atmosphere.
- Other info: Opportunity for career growth and mentoring junior staff.
- Why this job: Join a friendly team and make a real difference in patient care.
- Qualifications: Experience in medical reception, strong communication skills, and knowledge of medical terminology.
The predicted salary is between 51750 - 63250 $ per year.
Beenleigh Mall Medical Centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station). The medical centre was established in 2016 and has been providing medical care to the local community. Springwood Mall Medical Centre is located across from the pharmacy on the ground floor in Springwood Mall and opened its doors in May 2023. Doctors at Springwood Mall Medical Centre are dedicated to providing medical services to the local community of Springwood and surrounding suburbs of Underwood, Rochedale South and Daisy Hill.
About the Role
We are seeking experienced and professional Senior Medical Receptionists to join our two Medical Centres. This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare environment and supporting both patients and clinical staff. As a senior member of the reception team, you will play an important role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.
Key Responsibilities
- Welcoming patients and providing professional, friendly service
- Managing patient appointments, bookings, cancellations and recalls
- Answering telephone enquiries and responding to patient requests
- Processing payments, Medicare and private billing
- Maintaining accurate and confidential patient records
- Liaising with doctors, nurses, allied health professionals and external providers
- Assisting with day-to-day administration and reception operations
- Supporting and mentoring junior reception staff
- Managing difficult or sensitive patient enquiries professionally
- Ensuring reception and waiting areas are organised and welcoming
- Following medical centre policies, privacy requirements and procedures
- Assisting with opening/closing procedures and general administrative duties
About You
The successful candidate will have:
- Previous experience in a medical reception or healthcare administration role
- Strong knowledge of medical terminology and medical practice procedures
- Experience with Medicare and medical billing
- Excellent communication and interpersonal skills
- Strong organisational and time-management abilities
- A professional, calm and friendly manner
- High attention to detail and accuracy
- The ability to prioritise tasks in a busy environment
- Confidence dealing with patients, doctors and other healthcare professionals
- Experience supporting or mentoring other reception staff
- A strong understanding of patient confidentiality and privacy requirements
- Experience with medical practice software such as Best Practice, Medical Director or similar is highly desirable
What We Offer
- A supportive and friendly team environment
- A professional and well-established medical centre
- Opportunity to take on a senior role with responsibility and variety
- Ongoing training and development
- Competitive remuneration based on experience
Medical Receptionist in Logan City employer: Beenleigh Mall Medical Centre
Beenleigh Mall Medical Centre is an exceptional employer, offering a supportive and friendly work environment where practice nurses can thrive. With flexible working hours, opportunities for professional development, and a commitment to employee well-being through benefits like yearly flu vaccinations and CPR certification, this small-sized GP clinic is dedicated to fostering growth and collaboration among its staff. Located conveniently in Beenleigh with easy access to public transport, it provides a meaningful opportunity to contribute to the local community's health care needs.
Contact Details:
Beenleigh Mall Medical Centre Recruitment Team
