Customer Service Assistant – Gympie/Traveston

Customer Service Assistant – Gympie/Traveston

Full-Time 34.76 - 34.76 $ / hour (est.) On-site
B

At a Glance

  • Tasks: Deliver top-notch customer service and support daily store operations.
  • Company: Join Beefy's, a proud Queensland-owned award-winning pie bakery.
  • Benefits: Earn $34.76 per hour plus penalties, super, and staff discounts.
  • Other info: Enjoy free pastries per shift and ongoing training opportunities.
  • Why this job: Flexible hours perfect for students, with potential for permanent roles.
  • Qualifications: Previous retail or hospitality experience preferred; reliable transport essential.

The predicted salary is between 34.76 - 34.76 $ per hour.

Customer Service Assistant - Gympie/Traveston

Customer Service Assistant - Opening & Closing Responsibilities - Gympie and Traveston Locations (shared role between the two locations).

$34.76 per hour + penalty rates + super *

This position is initially offered on a casual basis; however, for the right candidate there is potential to transition into a permanent full-time role.

Beefy's is a proudly Queensland-owned, multi-award-winning business operating 16 boutique Pie Bakery stores across South East Queensland and NSW.

We are seeking a reliable and customer-focused team member to join our Gympie and Traveston teams.

This role is a shared role, with shifts available between both store locations, and is ideal for an applicant with previous retail, hospitality or customer service experience including university students seeking consistent casual work with flexibility around their studies.

To be considered for this position, you must be available to work a rotating roster across Monday to Sunday, including opening shifts commencing from 4:00am and closing shifts finishing at approximately 7:00pm.

Reliable transport is essential due to the early start times.

What we Offer

  • Consistent weekly hours available for the right person
  • Opportunity to progress into a permanent full-time position
  • Stable employment with a well-established, award-winning Queensland business
  • Supportive management team
  • Employee Assistance Program
  • Free pastry per shift & staff discounts on our products
  • Ongoing training and development opportunities

Duties will include

  • Ensuring excellence in Customer Service as the number 1 priority
  • Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
  • Supporting the Store Manager with day-to-day operations and providing guidance to junior team members.
  • Product presentation & preparation
  • Achieving store KPI's
  • Opening & Closing of store

Preferred Attributes

  • Honest, reliable and punctual
  • A passion for exceptional customer service
  • Team players who lead by example
  • A good eye for detail and presentation
  • Ability to build strong relationships with guests & team
  • Previous retail, hospitality or customer service experience preferred
  • Barista experience or coffee knowledge highly regarded
  • Experience with cash handling and opening/closing procedures advantageous
  • Who This Role Suits
  • University students with weekday/weekend availability
  • Experienced retail or hospitality team members
  • Applicants seeking stable casual employment with the opportunity to progress to full-time
  • Individuals who enjoy early starts and working as part of a supportive team
  • Individuals returning to the workforce

We are seeking someone looking for a long-term opportunity who could become a valued member of our store leadership team.

Beefy's thanks all applicants for applying and advises only shortlisted applicants will be contacted.

*Full Adult Casual rate.

  • NB. Junior rates apply for under 21 years
  • #J-18808-Ljbffr

Customer Service Assistant – Gympie/Traveston employer: Beefy's

Beefy's is an exceptional employer located in the vibrant Sunshine Coast, offering a friendly and positive team environment where employees can thrive. With comprehensive training, flexible work arrangements, and a commitment to employee well-being through programs like the Employee Assistance Program, Beefy's fosters growth and development while ensuring a rewarding experience for all staff. Join us to be part of a multi-award-winning business that values high-quality products and outstanding customer service.

B

Contact Details:

Beefy's Recruitment Team

We think you need these skills to ace Customer Service Assistant – Gympie/Traveston

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Customer Service Skills