Why BEC + BRIDGE
BEC + BRIDGE is a contemporary womenswear label created in 2001 by two dynamic personalities, Bec Cooper and Bridget Yorston. The duo has carved a niche in the Australian industry with their shared vision and intuitive business sense, earning the brand a formidable reputation both locally and abroad.
The BB mission
BEC + BRIDGE designs for the modern woman. Our mission is to empower today's women by creating effortless collections that celebrate confidence, strength and raw beauty.
\"We love how diverse the BEC + BRIDGE women are, and we always want to celebrate this. The BEC + BRIDGE woman is fun and spirited. She wants to feel confident and modern. Making women feel this way has always been incredibly important to us.\" – Bec Cooper and Bridget Yorston
The unique BB offering
- Attractive salary package
- Career growth: our team matters to us and we invest in your development as the company grows
- A collaborative and supportive environment
- Be part of our ethics and sustainability journey as we embrace new ways of creating, using and reclaiming our resources
- Generous wardrobe, employee discounts and clothing allowance
- Monthly wellbeing initiatives
- Donate your time to our partners at Thread Together
- A genuine commitment to a healthy work-life balance
- At BB, we are inclusive, creative, inspirational and passionate.
The role
One of our biggest commitments is building a team of kind, considerate and empathetic people who feel happy and invigorated working for our brand and our customers. As Boutique Manager at our Chadstone boutique, you'll create a collaborative and driven environment focused on achieving our retail objectives, while supporting your team to deliver an exceptional and unique experience to every BEC + BRIDGE customer.
Key responsibilities
- Develop new customer relationships and nurture existing ones
- Coach the team to apply our unique selling process with every customer
- Host styling workshops and connect with customers around collection launches and major deliveries
- Finance and budget management
- Monitor financial costs, maintain budget controls and report on performance
- Build rosters to meet sales versus salary budgets and approve timesheets promptly
- Manage boutique expenses in line with company guidelines
- Team leadership and people
- Recruit, induct and develop your team, and support the State Manager with performance reviews
- Provide continuous training on policy, procedure and selling techniques
- Understand each team member's goals and help them work towards achieving them
- Foster succession planning and career growth
- Stock and visual merchandising
- Oversee stockroom operations, deliveries and stocktakes
- Implement BB visual merchandising guidelines to optimise sales
- Delegation and time management
- Prioritise daily, weekly and monthly tasks and delegate based on team strengths
- Ensure administrative reports and cash-handling procedures are always up to date
What we're looking for
- A brand ambassador who upholds our values and beliefs
- A natural at delivering an exceptional and memorable customer experience
- Someone who loves working in a collaborative and supportive team
- A leader who motivates and coaches their team to success
- A love for Australian fashion and strong product knowledge in line with seasonal direction
- Kind, compassionate, supportive and honest
- Confident with finance and budget management, rostering and stock management
- Able to foresee and proactively resolve employee issues in partnership with HR
- Highly organised, with strong critical thinking, communication and attention to detail
Company culture attributes
- Kind and approachable
- Calm and highly organised under pressure
- A clear and fair communicator, written and verbal
- Able to build and nurture effective relationships across the team
- Flexible and adaptable to change
- Clear decision-making and problem-solving skills
- Proactive and positive, following through on commitments
Boutique Manager Chadstone | BEC + BRIDGE employer: Bec + Bridge
BEC + BRIDGE is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a supportive and collaborative work environment at our Chadstone boutique. With attractive salary packages, generous employee discounts, and a commitment to sustainability, we empower our employees to thrive both personally and professionally while celebrating the diverse spirit of the modern woman. Join us in creating a positive impact through fashion and enjoy opportunities for career development as part of a passionate and inclusive team.
