THE COMPANY
Beaver Williams provides Fire Protection, Air Conditioning, & Essential Services for commercial and industrial clients throughout Sydney CBD, Metropolitan and Greater Western suburbs. We have a service centre in Silverwater with our head office in Warriewood. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. Safety is our priority. We are an equal-opportunity employer.
THE ROLE
We are looking for a Service Coordinator to organise the field activities of the fire service division. Communicate directly with technicians, customers, vendors, and suppliers. You will be responsible for scheduling all field personnel for preventive maintenance contracts, service repairs & replacements. The role is based in our Silverwater Office.
Responsibilities
Responding to customer queries.
Managing, scheduling, coordinating and dispatching field technicians/testers to undertake service and repairs.
Liaising with the Fire Services Manager to keep track of resources for service and repair jobs whilst ensuring jobs are compliant with industry standards.
Ordering equipment and materials for new work orders and arranging delivery/collection of these.
Invoicing of maintenance and quoted jobs.
Skills and Experience
To be successful in the role, you will have
Previous experience within the fire protection industry and/or experience in a Fire Service Coordinator role is an advantage, but not essential.
Understanding of annual fire safety statement compliance requirements.
Exceptional verbal/written communication skills
Ability to manage and prioritise tasks to meet deadlines
Enjoy a fast-paced environment
Coordinate professionally with stakeholders
Strong attention to detail
Proficiency in Microsoft Office programs
Experience in scheduling technicians and planning maintenance
Service management systems training (simPRO similar)
BENEFITS
Beaver Williams has strong camaraderie and a progressive company culture that fosters well-being and can offer training along with relevant career development opportunities. We listen to our staff and encourage engagement in the development of the business. We have a community focus and look for opportunities to enhance job satisfaction.
We look forward to receiving your application.
Fire Service Coordinator/Scheduler in Parramatta employer: Beaver Williams
Beaver Williams is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that values safety, collaboration, and professional growth. As a Senior HVAC Service Technician, you will not only have the chance to work autonomously on cutting-edge VRV/VRF systems but also mentor junior technicians, fostering a supportive environment that encourages skill development and career advancement. With a commitment to high-quality service for commercial and industrial clients, you'll find meaningful and rewarding employment that makes a real impact in the industry.
