At a Glance
- Tasks: Lead and coach a dynamic customer service team to enhance delivery and installation experiences.
- Company: Beaumont Tiles, a leader in the tiles industry with a focus on customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a vibrant team dedicated to delivering top-notch service across Australia.
- Why this job: Make a real difference in customer service while leading a passionate team.
- Qualifications: Proven leadership experience and a passion for customer service excellence.
The predicted salary is between 63000 - 77000 $ per year.
Beaumont Tiles is seeking an experienced National Customer Service Team Leader to lead our Delivery and Installation customer service team based in Derrimut.
You will coach a team of 10, establish clear structure and accountability, and use metrics to drive performance across a national operation.
You will focus on improving customer outcomes, handling escalations, and partnering with Sales, Warehousing and Installation to deliver consistent service excellence.
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National Customer Service Leader in Melbourne employer: Beaumonts
Join our dynamic team in Pemulwuy as a Senior Customer Service Coordinator, where you'll thrive in a collaborative work culture that prioritises service excellence and employee growth. We offer a supportive environment with opportunities for professional development, ensuring you can enhance your skills while making a meaningful impact on customer experiences. With a focus on teamwork and process improvement, you'll be part of a company that values your contributions and fosters strong relationships across all levels.
