At a Glance
- Tasks: Manage daily operations, customer service, and administrative duties in a busy smash repair workshop.
- Company: Join Beau Murphy's Panel and Paint, a leading smash repair business in Rockhampton.
- Benefits: Stable full-time role, competitive pay, supportive team, and skill development opportunities.
- Other info: Enjoy a varied role with the chance to make a real impact in the automotive industry.
- Why this job: Be part of a dynamic team where every day brings new challenges and learning experiences.
- Qualifications: Experience in administration, strong communication skills, and a positive, solutions-focused attitude.
The predicted salary is between 47250 - 57750 $ per year.
- Administration / Office Coordinator – Smash Repair Industry
- Beau Murphy's Panel and Paint – Rockhampton QLD
Are you an organised, motivated and customer-focused administrator looking for a new opportunity in the automotive industry?
We are seeking a reliable and proactive Administration / Office Coordinator to join our busy smash repair business.
This is a key role within our workshop, helping keep daily operations running smoothly while delivering excellent service to our customers, insurance partners and suppliers.
If you enjoy a fast-paced environment, have great attention to detail and can juggle multiple tasks without losing sight of the bigger picture, we would love to hear from you!
Join Our Team!
About the Role
Working closely with management and the workshop team, you will be responsible for a variety of administrative and customer service duties, including:
- Answering incoming phone calls and responding to customer enquiries.
- Greeting customers and providing professional, friendly service.
- Managing emails, appointments and general office correspondence.
- Opening and maintaining repair job files and customer records.
- Assisting with insurance claims, repair authorisations and supporting documentation.
- Updating job management systems and maintaining accurate records.
- Assisting with invoicing, purchase orders and general accounts administration.
- Liaising with insurance companies, assessors, suppliers and customers.
- Monitoring repair progress and keeping customers informed of job status.
- Supporting management and the workshop team with day-to-day administrative tasks.
- Maintaining an organised, efficient and professional office environment.
About You
To be successful in this role, you will have
- Previous experience in administration, reception or office coordination.
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- The ability to multitask, prioritise workloads and meet deadlines.
- Good computer skills and confidence using Microsoft Office and business software.
- A positive attitude and the ability to work both independently and as part of a team.
- A professional, reliable and solutions-focused approach.
Experience in the smash repair, automotive, insurance or accident repair industry will be highly regarded, particularly familiarity with insurance claims, repair bookings and workshop management systems.
What We Offer
- A stable, full-time opportunity within an established smash repair business.
- A friendly and supportive team environment.
- A varied role where no two days are the same.
- The opportunity to develop your skills and industry knowledge.
- Competitive remuneration based on experience.
- The chance to play an important role in the success of our business.
Administration / Office Coordinator – Smash Repair Industry in Rockhampton employer: Beau Murphy's Panel and Paint
Beau Murphy's Panel and Paint is an excellent employer located in Rockhampton, QLD, offering a stable and full-time opportunity in the dynamic smash repair industry. With a friendly and supportive team environment, employees benefit from varied roles that foster skill development and industry knowledge, all while contributing to the success of the business. The company values proactive individuals who thrive in fast-paced settings and provides competitive remuneration based on experience.
Contact Details:
Beau Murphy's Panel and Paint Recruitment Team
