Founding Customer Adoption & Support Lead – Australia in Adelaide

Founding Customer Adoption & Support Lead – Australia in Adelaide

Adelaide Full-Time 135000 - 165000 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide high-touch support and drive adoption of Beam's AI tools.
  • Company: Join Beam, a pioneering company transforming customer support in Australia.
  • Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
  • Other info: High-autonomy role with opportunities for travel and professional growth.
  • Why this job: Be a strategic partner and shape the future of customer engagement.
  • Qualifications: Empathy, clear communication, and proactive problem-solving skills required.

The predicted salary is between 135000 - 165000 $ per year.

Beam is hiring a Founding Customer Adoption and Support Specialist in Australia.

You’ll provide high-touch support while driving adoption and training, acting as a strategic partner to frontline teams in not-for-profits, care providers and government departments.

You’ll travel to customer sites, shape the enablement playbook and build strong, sustainable usage of Beam’s AI tools.

This high-autonomy role requires empathy, clear communication and proactive problem solving to scale adoption across

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Founding Customer Adoption & Support Lead – Australia in Adelaide employer: BEAM, inc.

At Beam, we pride ourselves on being an exceptional employer that champions innovation and impact in the frontline care sector. Our dynamic work culture fosters collaboration and growth, providing employees with ample opportunities to advance their careers while making a meaningful difference in society. With competitive compensation and a commitment to inclusivity, Beam is the perfect place for passionate individuals looking to thrive in a fast-paced startup environment in Australia.

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Contact Details:

BEAM, inc. Recruitment Team

We think you need these skills to ace Founding Customer Adoption & Support Lead – Australia in Adelaide

Customer Support
Training and Enablement
Empathy
Clear Communication
Proactive Problem Solving
Stakeholder Engagement
High-Touch Support