At a Glance
- Tasks: Support the sales team, process orders, and deliver exceptional customer service.
- Company: Join Beacon Lighting Group, a growing Australian business with a collaborative culture.
- Benefits: Enjoy competitive pay, performance incentives, discounts, and on-site parking.
- Other info: Casual hours, Monday to Friday, with no weekend work required.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 24.3 - 29.7 $ per hour.
Support our growing Commercial Sales team and deliver an exceptional customer experience. Beacon Lighting Commercial is looking for an enthusiastic and customer-focused Internal Sales Support team member to join our team at our Osborne Park office. This is a fantastic opportunity to join a growing Australian business and play an important role in supporting our sales team, servicing customers and ensuring orders are processed efficiently from enquiry through to delivery.
This is a casual opportunity, working Monday to Friday, 10am - 3pm, with no weekend work required. You'll enjoy a competitive hourly rate, performance-based incentives, generous team member discounts and on-site parking.
THE ROLE
Working closely with our Commercial Sales team, you'll be responsible for:
- Responding to incoming customer sales enquiries and providing professional, timely service
- Processing customer orders accurately and efficiently
- Supporting the sales team with day-to-day administration and customer requirements
- Maintaining appropriate stock levels and assisting with stock management
- Coordinating and organising customer deliveries
- Liaising with customers, sales team members, warehouse and logistics teams to ensure orders are delivered efficiently
- Providing accurate product and order information to customers
- Assisting with resolving customer queries and ensuring issues are followed through to completion
- Maintaining accurate records and completing general administration tasks
- Building strong relationships with customers and internal stakeholders
- Contributing to a positive, collaborative and high-performing team environment
ABOUT YOU
To be successful in this role, you'll be a customer-focused and organised professional who enjoys working as part of a team and takes pride in delivering exceptional service.
- Previous internal sales or customer service experience
- A proven track record of delivering exceptional customer service
- Experience within the lighting or electrical industry will be highly regarded, but is not essential
- Strong organisational skills and attention to detail
- Confident using computers and learning new systems
- General knowledge of warehousing and logistics processes
ABOUT BEACON LIGHTING COMMERCIAL
Part of the Beacon Lighting Group, Beacon Lighting Commercial provides an exclusive lighting design and consultancy service to the large-volume residential building market across Australia. We also specialise in project and specification lighting across a range of commercial environments, including apartments, hotels and aged care facilities. Working closely with the growing Trades industry, our Commercial Sales team is continuously looking for new ways to expand our network, strengthen customer relationships and deliver innovative lighting solutions.
A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.
Internal Sales Support Associate in Perth employer: Beacon Lighting
At Beacon Lighting, we pride ourselves on being more than just a retailer; we are a community that values teamwork, growth, and exceptional customer service. As an Assistant Store Manager at our new Everton Park location, you'll enjoy competitive pay, generous team discounts, and a supportive work culture that fosters personal and professional development. With every second weekend off and access to ongoing training and career advancement opportunities, this role offers a meaningful path to success in the retail industry.
