Beachmere Hotel is the local pub for the Beachmere community. People come in for a cold beer, a good feed, a punt and to catch up with friends. We're looking for an experienced, hands-on Duty Manager to run shifts across the venue and make sure every guest has a great time.
As Duty Manager you'll lead the floor across the bar, bistro and gaming areas, and you'll be the go-to person for staff and guests during your shift. You'll set the standard for service, compliance and atmosphere.
Key responsibilities include:
- Running the venue on shift: opening and closing, cash handling, tills, banking and end-of-day reporting
- Leading, motivating and supporting the front-of-house team, including briefing staff and allocating sections
- Making sure the venue meets all liquor and gaming legislation, including RSA and RSG practices, incident registers and patron care
- Keeping service standards high and handling guest feedback and complaints professionally
- Overseeing the gaming room, including payouts, player care and compliance
- Working with the Venue Manager on rosters, events, promotions and community functions
This role suits someone who loves the pace of a busy local pub, enjoys leading a team, and takes pride in a well-run venue.
About you
You're a confident, friendly leader who's at home on a busy pub floor. You stay calm under pressure, think on your feet, and know how to build a good rapport with locals and staff alike.
You’ll ideally bring:
- At least 2 years' experience in a Duty Manager or supervisor role in a hotel, pub or club
- Strong knowledge of Queensland liquor and gaming compliance
- Excellent communication and people-management skills
- Strong attention to detail with cash handling and reporting
- A flexible approach to work: availability for nights, weekends and public holidays is essential
- A positive, can-do attitude and a genuine love of hospitality
Requirements
- RSA - Responsible Service of Alcohol (QLD)
- RSG - Responsible Service of Gambling (QLD)
- RMLV - Responsible Management of Licensed Venues (QLD)
- Full working rights in Australia
- Your own reliable transport (Beachmere has limited public transport)
- Desirable: current First Aid certificate and experience with POS and gaming systems [e.g. add your systems here].
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Duty Manager employer: Beachmere Hotel
The Beachmere Hotel is an excellent employer for aspiring Chefs and Cooks, offering a supportive and friendly work environment where you can develop your culinary skills. With hands-on training, opportunities for career growth, and a team that values enthusiasm and effort, you'll find a rewarding place to thrive in the vibrant atmosphere of our casual dining setting. Join us and enjoy the benefits of working in a welcoming team that prioritises learning and collaboration.
