At a Glance
- Tasks: Manage office operations, coordinate lessons, and support theatre productions.
- Company: Join the vibrant BCMA, a hub for performing arts education.
- Benefits: Gain valuable experience in a creative environment with potential for permanent work.
- Other info: Maternity leave cover with opportunities for growth in a fun, busy setting.
- Why this job: Be part of a dynamic team that nurtures creativity and supports the arts community.
- Qualifications: 3-4 years of customer service experience and strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
The BCMA is a performing arts tuition and production centre offering music, dance and drama tuition to students from pre-school to retirees.
Tasks & responsibilities
- General office operations and processes including processing enrolments, maintaining schedules and rosters, and customer service.
- Introducing new families to BCMA, its services, facilities and teachers.
- Handling enquiries from prospective students and coordinating lessons with the most appropriate teachers.
- Communications, scheduling & basic accounting.
- Accounts receivable/payable.
- Oversee the instructors' lesson record sheets and manage daily class and private lesson schedules.
- Coordinate certain elements of theatre productions with an emphasis on coordination and rostering of volunteers.
- Work closely with families, staff, students, teachers & external organisations to ensure satisfaction and a high standard of service and communications.
Qualifications & experience
- Exceptional customer service in an extremely busy environment.
- Experience & maturity necessary.
- Minimum 3-4 years of customer service experience in a busy environment required.
- An ability to communicate in a positive and friendly manner with all involved including teachers, students, staff, volunteers and families.
- Proficient use of the English language in both aural and written communications.
- Ability to proofread and edit preferred.
- An ability to work both independently & as part of a team.
- Initiative to see requirements and to carry these out.
- Efficient time management and extreme organisation.
- An ability to follow-through to completion of all tasks is imperative.
- Computer competence and accounting skills including Microsoft (particularly Excel), MYOB, Canva, JotForm and more.
- Intermediate level proficiency in Microsoft Excel formulas and functions is required.
- Meticulous attention to detail in every aspect.
- Business Management including accounting qualifications preferred.
This is a maternity leave cover position with an expected duration of 6-9 months. Permanent part-time or full-time work may be offered to the right person at the completion of this period.
APPLICATIONS CLOSE 5PM Tuesday, November 3rd, 2026.
Office Administration & Productions Coordinator in Ballarat employer: BCMA - Ballarat Centre of Music and the Arts
The BCMA is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. Located in the heart of Ballarat, employees benefit from a supportive environment that values professional growth and offers opportunities for meaningful engagement with the community through the arts. With a focus on exceptional customer service and teamwork, this role not only provides valuable experience but also opens doors for potential permanent positions in a dynamic and rewarding setting.
Contact Details:
BCMA - Ballarat Centre of Music and the Arts Recruitment Team
