Rare opportunity to become a leader within a Toyota workshop - up to 20 technicians
About us
Bendigo Toyota is a dynamic automotive business dedicated to delivering exceptional service and quality workmanship to our valued customers. We pride ourselves on maintaining high standards of professionalism, reliability, and expertise across all our operations. Our team is passionate about the automotive industry and committed to building long-term relationships with clients through outstanding customer service and technical excellence.
About the role
We are seeking an experienced and organised Automotive Workshop Controller to join our team asap. This is a full-time position that plays a crucial role in the smooth operation of our automotive workshop. As Workshop Controller, you will be the backbone of our service delivery, overseeing daily operations, managing workflows, and ensuring that all work is completed to the highest standards within agreed timeframes. You will be responsible for coordinating between technicians, customers, and management to deliver exceptional service whilst maintaining efficiency and profitability.
Key responsibilities
Manage daily workshop operations, including job scheduling, resource allocation, and workflow coordination
Oversee technical staff and ensure all work is completed to quality standards and within agreed timelines
Process customer work orders, maintain accurate records, and manage job tracking systems
Liaise between customers, management, and workshop technicians to ensure clear communication and expectations
Monitor stock levels of parts and materials, coordinate orders, and manage inventory efficiently
Ensure compliance with health and safety regulations and maintain a safe, organised workshop environment
Prepare accurate invoicing and work documentation for completed jobs
Handle customer inquiries, provide quotes for work, and manage customer relations professionally
Perform quality inspections on completed work to ensure standards are met before customer delivery
Contribute to continuous improvement of workshop processes and procedures
What we're looking for
Must have - Demonstrated ability to manage people, motivate teams, and maintain a positive workplace culture
Proven experience working in an automotive workshop environment, with supervisory or controller experience preferred
Strong knowledge of automotive repair procedures, terminology, and workshop operations
Excellent organisational and time management skills with the ability to prioritise multiple tasks
Proficiency with workshop management software and computer systems
Outstanding communication skills, both written and verbal, with the ability to interact professionally with customers and staff
Attention to detail and commitment to maintaining accurate records and documentation
Problem-solving abilities and a proactive approach to resolving workplace challenges
Valid driver's licence and reliable transportation
A commitment to health and safety compliance and best practice standards
What we offer
Bendigo Toyota offers a supportive and professional working environment where your contributions are valued and recognised. We provide competitive remuneration commensurate with experience and qualifications. This is a stable full-time position offering the opportunity to work with a dedicated automotive team in a busy, established workshop. We foster a culture of continuous learning and professional development, supporting our team members in advancing their careers within the automotive industry. If you have any specific requirements or need adjustments to support your success in this role, we encourage you to discuss these with us during the recruitment process.
Apply now
If you are an experienced Automotive Workshop Controller looking for a rewarding opportunity with a reputable automotive business, we would like to hear from you. Please submit your application including your resume and a cover letter detailing your relevant experience and why you would be an excellent fit for this position.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-18808-Ljbffr
Lead Automotive Workshop Controller employer: BCM TOY Pty Ltd
Bendigo Toyota is an excellent employer that fosters a supportive and dynamic work environment in the heart of Bendigo. With a focus on teamwork and customer satisfaction, employees enjoy flexible hours, opportunities for professional growth, and a culture that values clear communication and attention to detail. Join us to be part of a dedicated team that prioritises both employee well-being and exceptional service delivery.
