Senior Analyst in Melbourne

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

The Emergency, Virtual Care and Outpatients (EVO) Program is responsible for the delivery of emergency and clinical services across Alfred Care Group, as well as hospital coordination across The Alfred, Caulfield and Sandringham campuses. ORA is Alfred Care Group's operating model for capacity management and patient flow. Built on the GE HealthCare Command Centre platform, it brings together real-time data, digital systems and specialised teams to give clinicians and operational leaders shared visibility of patient care, capacity and risk delivered through ORA View, ORA Care, ORA Horizon and a Patient Deterioration tile due to go live in early 2027.

The Senior Analyst – ORA Operations provides the data and analytics function for ORA Operations. Reporting to the Deputy Director of Operations & Nursing – EVO, the role turns ORA and operational data into clear, timely insight that helps operational leaders understand what is happening across the hospital, why it is happening, and what to do about it. A core part of the role is telling the story behind the data. You will monitor trends in patient flow, capacity, demand and patient deterioration, and present them as plain-language narrative supported by effective visualisation, so that operational, governance and executive audiences can act with confidence.

You will build, maintain and continuously improve the dashboards, reports and performance measures that support ORA Operations, and safeguard the integrity of the data displayed in ORA tiles. Working closely with the Senior Analyst – ORA Program Implementation, Data and Analytics, the ORA project team, Digital Health and GE HealthCare, you will take ownership of new measures and reporting as they transition from project into business-as-usual operations.

Key Responsibilities

• Analyse ORA and operational data to identify trends, patterns and variation, and explain clearly what they mean for operations.
• Produce regular performance reports combining data visualisation with narrative commentary on key drivers, emerging risks and opportunities for improvement.
• Design, build and continuously improve dashboards and reporting products that are accurate, timely and fit for purpose.
• Monitor data integrity across ORA tiles and resolve or elevate data quality issues with Digital Health, Data and Analytics and GE HealthCare.
• Maintain the ORA Data Dictionary and business rules documentation.
• Prepare data-driven content for papers, briefings and presentations to operational, governance and executive forums including the ORA Steering Committee.
• Support staff to understand, interpret and use ORA data and dashboards.

What You'll Bring

• Tertiary qualifications in health, business, data science or a related technology field.
• At least five years' experience with SQL databases, reporting and dashboard tools (such as Power BI or equivalent) and programming tools such as R or Python.
• Demonstrated experience in performance reporting, data analysis and data modelling.
• Ability to translate complex data into a clear, compelling story for non-technical audiences.
• Skilled in designing intuitive dashboards and data visualisations.
• Experience working with large, complex data sets.
• Knowledge of public hospital operations, particularly access, patient flow and capacity management (desirable).
• Experience with real-time operational data platforms including GE HealthCare solutions (desirable).
• Experience with Oracle Health (Cerner) EMR data (desirable).

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.