Ward Clerk, Emergency Department in Frankston

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

The Emergency Department Ward Clerk reports to the Administration Manager and is responsible for providing efficient administrative and clerical support to ensure the smooth operation of the Emergency Department. The role supports patient flow through the timely and accurate processing of registrations, admissions, discharges, and transport bookings, while delivering a high standard of customer service to patients, families, visitors, and staff.

Skills & Experience Required:

• Demonstrated experience in an administrative, customer service, or healthcare support role.
• Excellent interpersonal and communication skills, with the ability to interact professionally with patients, families, visitors, and staff.
• Proven ability to provide high quality customer service in a busy and demanding environment.
• Strong organisational and time management skills, with the ability to prioritise competing tasks.
• Ability to adapt to changing priorities and work effectively under pressure in a fast paced environment.
• Ability to work a 7 day rotating roster, including weekends, public holidays, and shift work as required.

Benefits:

• Step into state-of-the-art facilities.
• Take advantage of low-cost onsite parking.
• Boost your take-home pay with generous salary packaging & novated leasing.
• Unlock exclusive discounts at top retailers and dining spots.
• Stay fit with access to premium gyms via Fitness Passport.
• Feel supported with our holistic Employee Assistance Program.
• Grow your skills through top-tier education and training partners.
• Join a vibrant, collaborative team led by passionate leaders.

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations. Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.

The role ceases advertising on 20 October 2026. Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received.