Chery Motor Australia is seeking a Customer Experience Advocate to join the Customer Experience Team. The successful candidate will manage inbound/outbound interactions across phone and email, ensuring first-contact resolution and adherence to processes.
The role requires fluency in English and Mandarin to support a diverse customer base, with opportunities to become a subject matter expert through training and cross-functional collaboration.
Bilingual CX Advocate - Mandarin/English employer: Bayside Group
Bayside Group is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for Systemic Root Cause & Remediation Specialists. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for advancement within our enterprise remediation initiatives. Located in a vibrant area, our team enjoys a supportive culture that encourages meaningful contributions to complex projects, making it a rewarding place to build your career.
