At a Glance
- Tasks: Design and improve digital services for a thriving community.
- Company: Bayside City Council, committed to diversity and inclusion.
- Benefits: Flexible work arrangements, generous leave, and wellbeing programs.
- Other info: Join a passionate team dedicated to building better futures.
- Why this job: Make a real impact on customer experiences in a supportive environment.
- Qualifications: Experience in digital design, web development, and CRM systems.
The predicted salary is between 105907 - 115553 $ per year.
Employment Status – 2 year Fixed-Term, Full-time
Days & Hours of Work – Monday - Friday, totalling 38 hours per week
Band Level 6 - $105,907.09 - $115,552.91 (depending on experience) +12% superannuation
Location – Corporate Centre in Sandringham, with some flexibility to work from home
About Us:
We are a passionate organisation, connected in our shared goal to be 'sector leading' in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.
Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.
About the Role:
This role focuses on improving how customers interact with Council's digital services. You will lead the design and delivery of webforms and digital workflows in Salesforce, including migrating forms from the website to a customer portal. The role works closely with business and IT teams to ensure digital services are simple, efficient and user-focused.
You will be responsible for:
- Experience in digital experience design, web development or CRM platforms
- Ability to design user-friendly digital forms and services
- Experience working with stakeholders to translate requirements into solutions
- Strong problem-solving and analytical skills
- Knowledge of UX principles and accessibility standards
- Experience with Salesforce or similar CRM systems
Mandatory pre-employment requirements:
- Be willing to undergo and complete a satisfactory criminal history check.
- Provide or be willing to obtain an employment-based Working with Children check.
What we can offer you in return:
- A work life/balance through flexible and hybrid working arrangements.
- Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
- Dedicated Staff Wellbeing programs, events and gym membership discounts.
- Learning and development opportunities so our people can grow and thrive.
- A parkland surrounding the office that is only a short 500m stroll to the beach.
- Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.
If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.
Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.
Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.
We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.
Digital Experience Designer in Melbourne employer: Bayside City Council
Bayside City Council is an excellent employer, offering a supportive work culture that values transparency and fairness in its operations. Employees benefit from hybrid work arrangements, fostering a healthy work-life balance, while also having access to professional development opportunities that encourage growth within the organisation. Working in Melbourne, VIC, you will be part of a dedicated team committed to serving the community and making a meaningful impact.
