At a Glance
- Tasks: Lead a team to deliver in-home client services and support community care.
- Company: Bayside City Council, dedicated to building extraordinary communities.
- Benefits: Flexible work arrangements, generous leave, and wellbeing programs.
- Other info: Join a diverse team committed to inclusion and professional growth.
- Why this job: Make a real difference in the lives of older people and those with disabilities.
- Qualifications: Tertiary qualification or experience in community care and strong communication skills.
The predicted salary is between 83039 - 83039 $ per year.
Employment Status: Permanent, full time
Days & Hours of Work: Monday – Friday, 38 hours per week
Competitive Salary: Band 5 - $83,038.80 + 12% superannuation
Location: Council Office in Sandringham, with some flexibility to work from home
About Us: We are a passionate organisation connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council’s enduring purpose is building extraordinary places, thriving communities, and better futures. Bayside Council is an equal‑opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion.
About the Role: The Community Care Support Officer assists Team Leaders to lead a team of Support Workers to deliver a coordinated range of in‑home client services and to establish, monitor and review services in response to clients’ changing needs.
Responsibilities:
- The leadership, coordination, support and supervision of Support Workers
- The monitoring and review of ongoing and changing needs of clients and their carers
- Actioning service referrals received from external assessment services including completion of service priority of access, an agreed service plan, OH&S plan and establishment of service fee(s)
Key Selection Criteria:
- Tertiary qualification in a management, health, allied health, social science or related discipline or substantial experience working with older people in a community setting
- Knowledge and understanding of aged care and disability services and programmes
- Intermediate skills in Microsoft Office applications
- Previous experience with client management and rostering software – an advantage
- Understanding of the needs of and issues affecting older people, people with disabilities and their carers
- Ability to communicate with older people, people with disabilities and their carers
- Ability to respond to staff and client issues in a logical and considered manner
Mandatory Pre‑Employment Requirements:
- willingness to undergo and complete a satisfactory criminal history check
- willingness to obtain an employment‑based Working with Children check, or provision to submit one
What We Can Offer You in Return:
- Flexible and hybrid working arrangements to support work‑life balance
- Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, and the ability to purchase up to four weeks of additional leave per year
- Dedicated staff wellbeing programs, events and gym membership discounts
- Learning and development opportunities for growth and thriving
- A parkland surrounding the office located only a short 500m stroll to the beach
- Free onsite staff parking and the option to book hybrid vehicles for work‑related travel
Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today. We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.
Community Care Support Officer employer: Bayside City Council
Bayside City Council is an excellent employer, offering a supportive work culture that values transparency and fairness in its operations. Employees benefit from hybrid work arrangements, fostering a healthy work-life balance, while also having access to professional development opportunities that encourage growth within the organisation. Working in Melbourne, VIC, you will be part of a dedicated team committed to serving the community and making a meaningful impact.
