At a Glance
- Tasks: Assist customers with automotive parts enquiries and ensure accurate supply.
- Company: Join the dynamic team at Bay City Auto Group in Frankston.
- Benefits: Attractive pay, performance incentives, and full-time hours.
- Other info: Franchise-specific training and development opportunities available.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive spare parts and strong customer service skills.
The predicted salary is between 45000 - 55000 $ per year.
Frankston, Full Time, Automotive
• Know your parts? Love getting it right the first time?
- Attractive remuneration and performance based incentives
- Join the growing team at Bay City Auto Group
Bay City Auto Group is looking for an experienced Parts Interpreter to join our team in Frankston.
If you know your way around automotive spare parts, enjoy helping customers and take pride in delivering great service, we'd love to hear from you!
This is a great opportunity to join an established automotive team where accuracy, teamwork and customer satisfaction matter.
What you'll be doing
You'll play an important role in keeping our customers and workshop operations moving by providing efficient, accurate parts support across internal, trade and retail sales.
- Your day-to-day responsibilities will include
- Assisting customers with automotive parts enquiries over the phone and at the counter.
- Identifying and supplying the correct parts for each application.
- Supporting internal workshop requirements, trade customers and retail clients.
- Preparing quotes, processing orders and following up on parts enquiries.
- Building strong relationships through professional, reliable customer service.
- Working closely with the team to ensure parts are supplied accurately and on time.
What we're looking for
We're after someone who knows their parts, takes ownership of their work and understands the importance of getting it right the first time.
- To be successful in this role, you'll bring
- Previous automotive spare parts experience - essential.
- Strong product knowledge and the ability to identify the right parts.
- Excellent customer service and communication skills.
- A high level of accuracy and attention to detail.
- The ability to work independently and manage your workload.
- A professional approach and pride in your presentation.
- A positive, team-focused attitude.
Experience with the Pentana DMS is highly regarded, and multi-franchise parts experience will be a definite advantage.
What's on offer?
- Attractive remuneration and performance based incentives.
- Full-time, Monday to Friday employment.
- Consistent hours: 9.00 am - 5.00 pm.
- An immediate start for the right person.
- A supportive team environment, working alongside an established group of nine.
- Franchise-specific training and development opportunities.
- A convenient Frankston location, with nearby off-site parking.
If you're an experienced Parts Interpreter who takes pride in customer service, knows the importance of accuracy and enjoys being part of a team, we want to hear from you.
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Parts Interpreter in Melbourne employer: Bay City Auto Group
At Bay City Auto Group, we pride ourselves on being a leading family-owned dealership group in Frankston, offering a supportive and positive work environment. Our commitment to employee growth is reflected in our comprehensive benefits package and professional development opportunities, ensuring that our team thrives both personally and professionally. Join us to be part of a passionate team dedicated to delivering exceptional service and quality in the automotive industry.
