Technical Service Advisor for Australia (m/f/x)
Our subsidiary BAUER Equipment Australia represents BAUER, RTG, MAT and KLEMM in Australia & New Zealand. As the company grows our team continues to grow along with it. This has presented the opportunity for an experienced Technical Service Advisor to join our team on a local contract in Australia.
- First contact and phone support for customersdirectly and Bauer Equipment Australia technicians to assist with technicalquestions for fault finding, repairs,rigging / de-rigging and maintenance of the full range of BAUER equipment to help customers on site and our own technicians in our workshop facility in Sydney
- Liaise directly with our customers service staffto rectify faults over the telephone and provide written guidance on process for repair via email
- Liaise and log with the BAUER MaschinenAfter-Sales Team in Germany to provide feedback from jobsites and to help rectify faults
- Various other tasks related to repairs, maintenance and spare parts requirements for BAUER equipment
- Compliance and execution of BAUER standards in the field ofHealth, Safety & Environment (HSE)
- Minimum 5 years of Bauer rig experience essential; MC / RTG / MAT / KLEMM experience is also helpful
- Possess a thorough high-level understanding of modern mobile Hydraulics and Electrics / Electronics (in particular Bauer BG rigs)
- Fluent verbal and written English language skills
- Have excellent communication skills and acustomer focused attitude
- Have the right to work in Australia or meet the requirements to do so
- Prepared to relocate on a local contract to Australia with a view to permanent residency if desired
- Hold a full driving license recognizable in Australia
- Have a flexible approach to the workingday, a willingness to work out of hours and occasionally (approx. 10%) travel around Australia & New Zealand asrequired
- Support with Visa and residency applications
- Relocation support (for individuals, subject to conditions)
Contact Details:
BAUER Foundations Canada Inc. Recruitment Team
