At a Glance
- Tasks: Deliver exceptional customer service across billing, connections, and metering.
- Company: Join Barwon Water, a leader in customer operations.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: 12-month contract with opportunities for growth and development.
- Why this job: Make a real difference in customer satisfaction and service delivery.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 58500 - 71500 $ per year.
Barwon Water is seeking a Customer Operations Officer for a 12-month maximum term.
The role focuses on delivering a seamless experience for customers, across Billing, Connections, Metering and more, in a fast-paced, multiskilled team.
You will monitor customer channels, resolve issues promptly, support front-line staff, and participate in continuous improvement initiatives, ensuring service standards and stakeholder satisfaction.
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Customer Operations Specialist in Geelong employer: Barwon Water
Barwon Water is an exceptional employer, offering a unique opportunity to lead digital engineering initiatives that have a tangible impact on the community and environment. With a strong commitment to work/life balance, flexible working arrangements, and a culture that values collaboration and continuous improvement, employees are empowered to grow their careers while contributing to regional prosperity. The organisation also embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, fostering an inclusive workplace that respects traditional knowledge.
