At a Glance
- Tasks: Engage with customers and manage outbound campaigns to boost service bookings.
- Company: Join Bartons, a leading automotive team in Brisbane's Bayside.
- Benefits: Enjoy competitive salary, career development, and employee perks.
- Other info: Diversity and inclusion are at our core; all backgrounds welcome!
- Why this job: Be part of a fun, fast-paced environment with real career growth.
- Qualifications: Experience in customer service or outbound roles is essential.
The predicted salary is between 62100 - 75900 $ per year.
Join One of Brisbane's Fastest Growing Automotive Teams with the Bartons Group continuing to grow. We are on the lookout for an organised, customer-focused communicator to join our Service Department as an Outbound Campaign Consultant, working at Bartons Capalaba.
Why Bartons?
- Bartons is more than a dealership β we're a proud part of Brisbane's Bayside, delivering outstanding automotive experiences and retailing over 750 vehicles per month across 16 leading brands.
- When you join our team, you'll enjoy:
- Competitive salary + super β a full-time role with stability you can count on
- Career development β full systems training and ongoing coaching to set you up for success
- Perks that matter β employee rewards, discounts, and EAP support
- Supportive culture β fun, fast-paced, and team-focused
- Real career pathways β many of our leaders started where you are
About You
- Experience in an outbound contact centre, customer service, CRM or dealership service administration role (essential)
- Automotive or dealership service experience (highly regarded)
- Confident, professional communication across phone, text and email
- Strong attention to detail and accurate data entry across multiple systems
- Working knowledge of DealerSocket, Podium or ERAPower (desirable) β or the ability to pick up new systems quickly
- A resilient, positive approach to handling objections and at-risk customer conversations
- Sound understanding of privacy, consent and opt-out requirements
About the Role
- Respond to customer enquiries
- Accurately record data in systems
- Work closely with Service Advisors, the Service Manager and Dealer Principals, escalating complex matters promptly
- Achieve (and exceed) your campaign activity and booking targets
Diversity & Inclusion
We believe that our strength comes from our people, and we're committed to building a team that reflects the diversity of our community. We welcome individuals from all backgrounds, experiences, and perspectives to apply β and we're proud to provide an environment where everyone feels respected, supported, and valued.
Ready to Drive Your Career Forward?
If you're looking for a long-term role with real opportunity and a company that truly values its people β this is it. Please note: Only candidates selected for an interview will be contacted.
Outbound Campaign Consultant in Brisbane employer: Bartons Motor Group
Bartons Capalaba is an exceptional employer, offering a dynamic work environment within a respected family-owned automotive group. With a focus on employee growth and development, you will have the opportunity to lead a high-performing team while enjoying competitive salaries, commissions, and allowances. Join us in a supportive culture that values accountability and customer satisfaction, all within a stable and expanding dealer network.