At a Glance
- Tasks: Support and mentor clinical leaders in aged care across NSW and ACT.
- Company: BaptistCare, a purpose-led organisation with over 110 years of service.
- Benefits: Make a meaningful impact while enjoying competitive pay and professional growth.
- Other info: Flexible role with travel opportunities and a chance to influence care outcomes.
- Why this job: Join a team that enriches lives and drives quality care for older Australians.
- Qualifications: Registered Nurse with management experience and strong leadership skills.
The predicted salary is between 121500 - 148500 $ per year.
12-month maximum-term full-time opportunity (with view to extend) based in NSW with regular travel across Residential Aged Care facilities in NSW and ACT.
About the role
We are seeking an experienced Residential Support Consultant to join BaptistCare's Residential Operations Support team. Partnering closely with Residential Managers, Care Team Managers (CTMs) and site leadership teams across NSW and ACT, you will provide clinical leadership, operational support and mentoring to drive quality care outcomes and support residential operations. Working alongside the Residential Operations Support Manager, you will assist sites with clinical governance, quality and compliance, operational improvement initiatives, onboarding and leadership development. A key focus of the role is supporting CTMs through induction, coaching, mentoring and capability building. This role requires flexibility and a willingness to travel extensively across NSW and ACT. Travel is expected at least fortnightly, with periods of more frequent travel depending on operational needs, including overnight stays and multi-day site visits.
About you
- Current registration as a Registered Nurse (AHPRA)
- Bachelor of Nursing or equivalent qualification
- Minimum 3 years management experience leading multidisciplinary clinical teams at a senior operational level or equivalent health care experience
- A strong understanding of clinical governance, quality systems, compliance requirements and aged care accreditation standards
- Experience in mentoring, coaching and developing clinical leaders and teams
- Demonstrated change management and operational improvement experience
- Excellent organisation, administrative and time management skills, with the ability to manage competing priorities
- Strong written, verbal and stakeholder management skills
- High-level analytical and problem-solving capabilities
- Strong technology skills and confidence using clinical systems and reporting tools
- A current Australian Driver's Licence and willingness to travel extensively across NSW and ACT
Desirable
- Postgraduate qualifications or additional clinical leadership training
- Experience in aged care transitions or commissioning
- Certificate IV in Training & Assessment
- Previous experience as a Care Team Manager, Residential Manager, Facility Manager or similar aged care leadership role
Why join us
This is a unique opportunity to make a meaningful impact across multiple residential aged care communities, supporting leaders, strengthening teams and helping drive outstanding care outcomes for older Australians. You will join a purpose-led organisation where your clinical expertise, leadership and mentoring capability will directly influence the quality of care delivered across BaptistCare's residential services.
About Us:
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.
Successful applications will be subject to a variety of background checks including a police background check via our online police check system. BaptistCare – Inspired by Jesus to champion care for all.
Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
Advertised: 02 Oct 2026 AUS Eastern Standard Time Applications close:
Residential Support Consultant in Sydney employer: BaptistCare
BaptistCare is an exceptional employer that prioritises the well-being and growth of its employees while fostering a supportive and purpose-driven work culture. As a Marketing Manager in Retirement Living, you will enjoy competitive salaries, flexible work arrangements, and extensive professional development opportunities, all within a community-focused organisation dedicated to enriching lives across Australia. Join us to make a meaningful impact in the lives of others while advancing your career in a collaborative and innovative environment.
