Head of Digital

Join to apply for the Head of Digital role at BaptistCare. This is a permanent full-time national leadership role offering hybrid, flexible work arrangements with travel as required.

About the Role

Step into the spotlight as our Head of Digital and become the driving force behind BaptistCare’s digital evolution. This is a senior leadership role reporting into the General Manager, Marketing and Communications and is a rare opportunity for a visionary leader who is equally comfortable setting strategy and rolling up their sleeves to deliver results. You will lead the reimagining of a future-focused digital ecosystem aligned with BaptistCare’s mission and growth objectives.

You will:

• Set the vision, inspire your team, and actively drive digital initiatives, balancing leadership with hands-on execution.
• Use data-driven insights, targeted campaigns, and innovative technologies to grow our community and manage daily digital operations.
• Oversee digital performance, website management, CRM, intranet, SEO, and customer portals, ensuring secure and seamless experiences.
• Foster innovation, drive digital transformation and empower your team.
• Collaborate with marketing, product, IT, and external partners to integrate digital initiatives and achieve strategic outcomes.

About You

You will bring experience in not only building and leading high-performing teams but also in scaling a business through online platforms. Demonstrate:

• A bachelor’s degree in Digital Marketing, Marketing, Information Technology, Business Administration, or a closely related field.
• Proven leadership in digital marketing, CRM, web management, and digital transformation.
• Strategic vision, agility, and a passion for leveraging technology to create positive change.
• Strong communication, analytical, and team-building skills.
• Dedication to ongoing learning and staying ahead of digital trends.
• An understanding and appreciation of BaptistCare’s Christian identity.

If you are passionate about digital innovation and want to make a real impact, BaptistCare is your stage. Apply now and help us create a future where everyone belongs and thrives!

About Us

We are proud to be part of a newly merged care organisation that is known nationally as BaptistCare. As a ‘for-purpose’, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together BaptistCare (NSW, ACT and WA) with BaptCare (VIC, TAS, SA) and Baptist Care SA employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice. Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.