At a Glance
- Tasks: Be the friendly face of support, helping our community and processing donations.
- Company: Join Baptist World Aid, a trusted Christian international aid organisation.
- Benefits: Enjoy salary sacrificing, extra leave, and opportunities for international projects.
- Other info: Hybrid work options and a commitment to inclusivity and diversity.
- Why this job: Make a real difference in the lives of those living in poverty.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Help shape the future of Baptist World Aid by ensuring we have the people, leadership, culture and capability required to deliver our bold vision and mission. The ideal candidate will be highly motivated and able to develop and implement strategies that attract, retain, and develop top talent while fostering a positive and inclusive workplace culture.
As our Supporter Engagement Officer, you’ll be a friendly first point of contact for our supporters. You’ll respond to calls, emails and enquiries, keep supporter records accurate in our CRM, and process donations and receipts securely. You’ll also send supporter cards and welcome packs, greet visitors, and help with extra calls during appeals. This is a great opportunity for someone who loves helping people, has an eye for detail, and wants their work to contribute to lasting change for people living in poverty.
We’re looking for someone who has:
- Alignment with the vision, mission and values of Baptist World Aid Australia
- Excellent communication skills both written and oral, and able to shape organisational communication
- Experience in customer service, administration, retail, hospitality or a similar people-focused environment
- Strong verbal and written communication skills
- High attention to detail and accuracy
- Confidence using Microsoft Office and learning new systems
- The ability to manage multiple tasks and work well within a team
- A positive, helpful and service-oriented approach
- An authentic Christian faith, with a strong commitment to the values, vision and mission of the Baptist Church, and a willingness to participate in prayer and biblical reflection sessions
Desirable:
- Experience working in a NFP sector
- Experience in International Aid and Development
Baptist World Aid Australia is a trusted, Christian international aid and development organisation. Established in Australia, we partner with other Christian organisations working on the ground in vulnerable communities around the world to bring lasting change through best practice community development. Last year, our work saw more than 800,000 people take decisive steps away from poverty.
Baptist World Aid Australia values the uniqueness of each individual and is committed to building an inclusive workplace that values diversity and enables belonging. We welcome all applicants who meet the position description criteria. All applicants must have the right to work in Australia.
Supporter Engagement Administrator in Sydney employer: Baptist World Aid Australia
Baptist World Aid Australia is an exceptional employer that prioritises inclusivity and diversity, fostering a collaborative work culture where every voice is valued. As a consultant in this remote role, you will have the opportunity to contribute to meaningful international programming that transforms the lives of children and youth across multiple countries, while also benefiting from professional growth and development opportunities within a supportive environment.
Contact Details:
Baptist World Aid Australia Recruitment Team
