At a Glance
- Tasks: Lead the ServiceNow ITSM platform and drive process improvements across teams.
- Company: Join Bapcor, a top player in the automotive aftermarket industry.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Other info: Dynamic role in a collaborative environment with strong leadership support.
- Why this job: Elevate service delivery and enhance customer experiences through innovation.
- Qualifications: Experience with ITSM and a passion for process excellence.
The predicted salary is between 121500 - 148500 $ per year.
Bapcor, an ASX-listed leader in automotive aftermarket brands, seeks an ITSM & Continuous Process Improvement Lead in Melbourne.
You will own the Service Now ITSM platform, drive maturity and governance, and partner with technology and business teams to elevate service delivery across the group.
You will champion automation, design scalable processes, and lead cross-functional initiatives that improve customer experiences while reporting to the GM Technology Operations.
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ServiceNow ITSM Lead in Melbourne employer: Bapcor
At Precision Automotive Equipment, we pride ourselves on being a leading employer in the automotive industry, offering our Service Technicians a competitive salary and a fully maintained vehicle. Our inclusive workplace fosters a strong team culture, with ample opportunities for career development within a long-established and secure business. Join us to enjoy staff discounts across Bapcor businesses while delivering exceptional service and quality workmanship in a hands-on role that values safety and technical expertise.
