At a Glance
- Tasks: Provide friendly service, manage bookings, and maintain patient records in a busy clinic.
- Company: Banyo Clinic, a dynamic healthcare environment focused on patient care.
- Benefits: Flexible hours, ongoing training, and opportunities for professional development.
- Other info: Ideal for fast learners who thrive in a challenging, fast-paced setting.
- Why this job: Join a supportive team and make a real difference in patients' lives.
- Qualifications: Strong computer skills, excellent communication, and a proactive attitude.
The predicted salary is between 39600 - 48400 $ per year.
Banyo Clinic is seeking a full-time receptionist and medical admin SUPERSTAR.
Our support staff make sure the wheels keep turning in our very busy clinic.
This position would suit someone who is a reliable fast learner and takes pride in what they do.
There is a lot to know in this role, so we are looking for the right person who doesn't shy away from a challenge.
Key responsibilities
Provide friendly, professional and helpful service to patients, visitors and healthcare providers.
Manage patient bookings, phone calls, emails and general enquiries.
Maintain accurate patient records while ensuring privacy and confidentiality at all times.
Process patient payments, Medicare and DVA claims, and other billing requirements.
Assist with everyday administrative duties, including correspondence, scanning, filing and managing incoming documents.
Coordinate patient recalls, appointment reminders, results notifications and follow-ups in line with practice procedures.
Work closely with doctors, nurses and other healthcare providers to keep the practice running smoothly.
Manage competing priorities, troubleshoot everyday issues and use initiative to resolve problems independently.
Keep the reception area organised and follow practice policies, including infection control and workplace safety procedures.
Support your colleagues, adapt to changing priorities and contribute ideas to improve the way we work.
About you
Strong computer literacy, with the confidence to troubleshoot basic IT issues and learn new systems.
Excellent organisational and multitasking skills, with the ability to prioritise workloads, solve problems and maintain attention to detail in a fast-paced environment.
Outstanding communication and customer service skills, with a professional, friendly and approachable manner.
A proactive, "can-do" attitude, strong work ethic and the initiative to work independently or collaboratively within a team.
A high level of professionalism, discretion and confidentiality when handling sensitive patient information.
Previous experience in medical reception, general practice or a similar healthcare environment is highly regarded.
Experience using Best Practice software is advantageous but not essential.
- Ongoing training and support
- Flexibility with hours - open 7am - 7pm most weekdays and weekends
- Opportunities for professional development
- #J-18808-Ljbffr
Medical Receptionist in Brisbane employer: Banyo Clinic
Banyo Clinic offers a dynamic work environment where healthcare professionals can thrive. The clinic emphasizes continuous professional development and provides opportunities for growth within the healthcare sector. Employees are part of a supportive team that prioritizes exceptional patient care and fosters a friendly, professional atmosphere.
