Field Sales Support in Sydney

Posted on: 10/11/2026 - Application Deadline: 12/11/2026

Are you a practical problemsolver who enjoys working with people and technology?

Join Permobil Australia as Field Sales Support and play an important role in helping our customers get the bestpossible experience from their assistive technology.

In this hands-on position, you will work closely with customers, therapists, service partners and Territory Managers, providing responsive technical support and practicalsolutions across Permobil’s product range.

From diagnosing and basic repairsto coordinating equipment trials, deliveries, quotes and product training, youwill help ensure our customers receive knowledgeable, professional andhigh-quality support.

This Sydney-based role would suitsomeone who is technically minded, customer-focused and enjoys collaboratingwith others to solve problems and make a meaningful difference.

What you'll be doing?

• Respond to technical enquiries from therapists, end users, service partners, funding providers and funders.
• Coordinate and deliver trial equipment across thelocal area.
• Diagnose and repair power wheelchairs, power-assist devices and other products within agreed service timeframes.
• Provide technical and programming support tocustomers.
• Assist with spare parts, servicing and repairenquiries.
• Identify the correct parts required for servicingand repairs.
• Prepare accurate and complete quotes forproducts, spare parts and services.
• Set up equipment for product demonstrations andcustomer trials.
• Provide clear product guidance and training tocustomers.
• Process warranty assessments and product returns.
• Maintain accurate and up-to-date service, warranty and quotation records.
• Work closely with Sales, Customer Service, Product Management, suppliers and other internal teams to resolve morecomplex technical enquiries.
• Maintain tools and service equipment in goodworking order.
• Follow Permobil’s quality, safety and compliancerequirements.

What we're looking for?

• A relevant tertiary qualification.
• A current Working with Children Check, orwillingness to obtain one.
• Strong technical aptitude and an interest inlearning how products work.
• Experience in technical support, product supportor assistive technology, although this is desirable rather than essential.
• Basic troubleshooting, problem-solving andcritical-thinking skills.
• A strong commitment to providing an excellentcustomer experience.
• A calm, professional and solutions-focusedapproach to customer enquiries.
• Clear written and verbal communication skills.
• The confidence to demonstrate products anddeliver engaging training.
• Good computer skills and experience using commonbusiness applications.
• Strong attention to detail and the ability tomaintain accurate records.
• Commercial awareness and the ability to identifycustomer needs.
• A collaborative approach and a willingness tosupport the wider team.

You will work in an international environment where what you do makes a genuine difference every day.

At Permobil, you will join a collaborative team committed to developing innovative assistive solutions that empower people to live with greater independence.

As Field Sales Support, you will receive comprehensive product training, build valuable technical expertise and work with advanced assistive technology that positively impacts people’s lives.

Previous industry experience iswelcomed but is not essential.

Full training will be provided to thesuccessful candidate.

More importantly, we are looking for someone who iscurious, practical, committed to learning and passionate about delivering anoutstanding, ongoing sales relationship, customer care.

If you enjoy building positivecustomer relationships, solving technical problems and working in a hands-onrole with purpose, we would love to hear from you.

• For any recruitment related questions please email
• #J-18808-Ljbffr