At a Glance
- Tasks: Process payments and respond to customer queries with precision.
- Company: Join the Bank of China, a leading financial institution in Sydney.
- Benefits: Gain valuable experience in banking with opportunities for growth.
- Other info: Fluency in Mandarin and English is essential for this role.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Bachelor's degree and at least 1 year of relevant experience required.
The predicted salary is between 47250 - 57750 $ per year.
Bank of China is seeking an energetic and highly motivated Account Service Associate to join the Banking Department in Sydney office.
Responsibilities:
- Processing payment requirements and responding to customer queries promptly and accurately.
- Collaborating with Corporate Banking, Treasury, Trade Finance and other counterparts to ensure optimum outcomes for customers.
- Dealing with customer's bank accounts and transaction related issues in an efficient manner via phone and emails.
- Compliance with bank policies and procedures to mitigate and manage risks.
- Ad-hoc tasks allocated from team leader and department head.
To be considered, the following skills and experience are essential:
- Bachelor degree or above in relevant disciplines.
- Minimum of 1 year of related experience.
- Strong willingness towards continuous learning and professional development.
- Strong sense of responsibility and initiative, showing a proactive approach to work and striving for excellence in completing tasks and projects.
- Strong analysis and problem-solving skills and attention to detail.
- Excellent communication skills in both Mandarin and English.
Only candidates with Australian PR or citizenship will be considered.
Account Service Associate – Sydney employer: Bank of China
As an Assistant Risk Manager (Credit Risk) in our dynamic Credit Risk Management team, you'll thrive in a supportive environment that prioritises professional growth and development. We offer a collaborative work culture where your contributions are valued, alongside competitive benefits and opportunities for advancement within the financial services sector. Located in a vibrant area, our company fosters a strong sense of community and encourages innovative thinking, making it an excellent place to build a meaningful career.
