Bank Australia seeks a Customer Support Consultant to proactively manage early-stage delinquent accounts, identify hardship, and provide appropriate assistance to reduce arrears and losses. Based in Collingwood, Bendigo or Moe, you will engage customers with ethical recovery practices and ensure compliance with lending and regulatory requirements.
You will collaborate with internal teams, report risks, and contribute to improving outcomes while supporting customers in vulnerable situations.
Customer Recovery & Hardship Advisor in Collingwood employer: Bank Australia
Bank Australia is an exceptional employer that prioritises purpose-driven work and employee wellbeing. With flexible working options, generous benefits including 14% superannuation, and a strong commitment to professional development, employees are supported in their growth while contributing to a socially responsible mission. The collaborative culture fosters innovation and inclusivity, making it an ideal workplace for those seeking meaningful and rewarding careers in the heart of vibrant cities like Sydney, Melbourne, and Brisbane.
