Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts and support customers facing financial difficulty. You will work under the Team Leader, Collections & Recoveries to reduce arrears, engage customers ethically, and ensure compliance across lending and regulatory requirements.
The role involves coordinating with internal teams and external stakeholders, maintaining accurate records, and contributing to a sustainable, purpose-driven bank
Early-Stage Collections Specialist in Bendigo employer: Bank Australia
Bank Australia is an exceptional employer that prioritises purpose-driven work and employee wellbeing. With flexible working options, generous benefits including 14% superannuation, and a strong commitment to professional development, employees are supported in their growth while contributing to a socially responsible mission. The collaborative culture fosters innovation and inclusivity, making it an ideal workplace for those seeking meaningful and rewarding careers in the heart of vibrant cities like Sydney, Melbourne, and Brisbane.