At a Glance
- Tasks: Manage early-stage delinquent accounts and support customers in hardship.
- Company: Join Bank Australia Limited, a purpose-driven bank with a strong community focus.
- Benefits: Enjoy flexible working options, competitive salary, and 14% superannuation.
- Other info: Work in a collaborative environment with opportunities for personal growth.
- Why this job: Make a real difference by helping customers while minimising losses.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 63000 - 77000 $ per year.
Bank Australia Limited is seeking a Customer Support Consultant to proactively manage early‐stage delinquent accounts, supporting customers in hardship while minimising losses. The role involves collaborating with Risk, Finance, Technology and Complaints teams to ensure compliant, customer‐centred recovery actions.
Based in Collingwood, Bendigo or Moe, the role supports a purpose‐driven bank and benefits from flexible working options, a competitive salary, and 14% superannuation for staff.
Banking Collections & Recovery Specialist in Bendigo employer: Bank Australia Limited
Bank Australia is an exceptional employer that champions a culture of responsible banking and community engagement. With a strong emphasis on employee growth, you will have the opportunity to develop your skills in a supportive environment while contributing to meaningful projects that align with our values. Our flexible working arrangements ensure a healthy work-life balance, making it an ideal place for those looking to make a positive impact.
