Banhams WAis a well-regarded, privately owned company operating across theFire services industry. Delivering comprehensive, statewide fire protection solutions, we work across inspection, testing, maintenance and rectification, aligned to Australian Standards and best-practice methodologies. We are seeking aService Coordinatorto join our team and play a key role in supporting our fire operations.
Role Overview
As a Service Coordinator, you will sit at the centre of our fire services operations. This is a fast-paced, hands-on coordination role where you will manage the flow of work from job request through to completion. You’ll be responsible for keeping jobs moving, technicians scheduled, clients informed, and systems updated.
This role suits someone who enjoys being busy, takes ownership, and has strong prioritisation and follow-through skills.
Key Responsibilities
- Coordinate reactive and planned fire service works end-to-end
- Schedule technicians and manage daily workloads across fire services
- Log jobs accurately and maintain detailed job notes
- Liaise with technicians, colleagues, and clients to progress works
- Organise and follow up quotes where required
- Monitor job status and chase progress to ensure timely completion
- Update systems and reporting tools with a high level of accuracy
- Escalate issues early and support service delivery targets
About You
You are organised, proactive, and comfortable managing competing priorities. You pay close attention to detail and take pride in keeping things running smoothly. You communicate clearly and confidently and are comfortable dealing with both technicians and clients.
- Previous experience in aservice coordination, scheduling, or admin role
- Exposure to thefire industryor a related trade-based environment
- Experience usingUptickor similar service management systems
- Strong prioritisation and time management skills
- High attention to detail and commitment to accurate reporting
(No formal qualifications required – training and support will be provided.)
Why Join Banhams
- Join a respected and growing WA fire services provider
- Work in a supportive, team-oriented environment
- Gain exposure across a broad range of fire services
- Long-term stability with opportunities to grow your skills
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Service Coordinator in Perth employer: Banhamswa
At BANHAMS WA, we pride ourselves on being a top employer in the fire protection industry, offering competitive salaries and a supportive work culture that prioritises safety and professional growth. Our team members enjoy opportunities for career advancement while working in a dynamic environment across diverse commercial and industrial sites in Perth, ensuring meaningful contributions to community safety. Join us to be part of a dedicated team that values excellence and compliance in fire safety services.
