Community Facilities Officer

Community Facilities Officer

Part-Time 36.06 - 41.38 $ / hour (est.) On-site
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At a Glance

  • Tasks: Join our team to deliver exceptional customer service and manage community facilities.
  • Company: Ballina Shire Council, located in a vibrant coastal community.
  • Benefits: Competitive hourly rate, flexible work arrangements, and ongoing professional development.
  • Other info: Enjoy a supportive workplace culture with a focus on health and wellbeing.
  • Why this job: Make a real impact in a beautiful environment while gaining valuable experience.
  • Qualifications: Customer service skills, administration experience, and ability to work unsupervised.

The predicted salary is between 36.06 - 41.38 $ per hour.

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast.

The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

About us

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast.

The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

About the role

Position

We are offering an exciting opportunity for an energetic and customer focussed individual to join our Community Facilities team.

Reporting to the Coordinator Community Facilities, this position plays a key role in delivering exceptional customer service and administrative support to ensure Council’s community facilities are welcoming, well-managed and accessible for the community.

The role is varied and hands-on.

You will work closely with customers, hirers and visitors to create positive experiences, assist with the set-up and pack down of events, manage bookings, invoicing and a range of administrative functions.

You will also contribute to promoting Council’s community facilities and supporting the planning, coordination and delivery of programs and events.

Council’s community facilities operate across weekdays, evenings and weekends, and candidates should be available to work a roster that reflects these operational requirements.

Hours of work for this part time position are 28 hours per week to be worked in accordance with the community facilities roster.

The initial days of work are expected to Wednesday, Thursday, Friday and Saturday, however these days may vary to meet operational requirements.

  • To be successful you will bring
  • Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
  • Vocational Certificate or equivalent and/or significant work experience in a relevant field.
  • Proven highly developed customer service and administration skills.
  • Demonstrated experience in planning and organising schedules and resources.
  • Proven well developed written and interpersonal communication skills.
  • Demonstrated experience and sound competency in the operation of Microsoft 365 products and other corporate software.
  • Proven ability to work unsupervised, with solid time management and organisational skills.
  • Proven experience in cash handling and reconciliation, with a willingness to undergo a criminal history check.
  • Ability to perform manual handling tasks including set up and pack up of equipment and cleaning of facilities.
  • The rewards
  • An hourly rate of $36.06 to $41.38 (plus 12% superannuation) dependent upon skills, experience and qualifications.
  • Flexible work arrangements to support your lifestyle.
  • Ongoing professional development and training opportunities
  • Job security and a supportive, values-driven workplace culture
  • Health and wellbeing initiatives, including Fitness Passport member options
  • Meaningful work that contributes to the sustainability and liveability of our region.
  • An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
  • An absolute focus on our peoples’ safety and well being.
  • Generous Award workplace conditions.
  • Applications close
  • 11.30pm on Wednesday 4 November 2026
  • Specific enquiries
  • Roberta O'Brien | Coordinator Community Facilities | 02 6681 0***
  • #J-18808-Ljbffr

Community Facilities Officer employer: Ballina Shire Council

Join a vibrant community in Ballina Shire, where you can enjoy a fulfilling career as a Water Administration Officer while living in a stunning coastal environment. Our organisation prioritises employee growth with ongoing professional development, flexible work arrangements, and a strong commitment to health and wellbeing initiatives. Experience a supportive workplace culture that values diversity and safety, making your contribution to our community both meaningful and rewarding.

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Contact Details:

Ballina Shire Council Recruitment Team

We think you need these skills to ace Community Facilities Officer

Customer Service Skills
Administrative Skills
Event Planning
Communication Skills
Microsoft 365 Proficiency
Time Management
Organisational Skills