Balgownie Estate is the ultimate luxury destination in the heart of the Yarra Valley, offering accommodation, dining, and event experiences. We are seeking a reliable and dedicated Overnight Hotel Attendant to join our night shift team. This role requires working alone overnight to ensure the property is clean, safe, and welcoming, helping create a comfortable and memorable experience for every guest.
THE ROLE:
- Performing thorough cleaning and maintenance of all public areas.
- Completing regular security walks of the property during overnight hours to maintain the safety and security of guests and the premises.
- Assisting with guest services, providing friendly support to guests and handling guest enquiries during overnight shift.
- Perform nightly audit procedures, ensuring accurate financial records, complete banking, and prepare reports for next-day operations.
- Assist with voucher processing and handle cash in line with company policies and reporting standards.
ABOUT YOU:
- Previous roles in hospitality, administration, cleaning, or customer service preferred.
- Experience with hotel management system desired.
- Valid Food Safety certificate and RSA
- First Aid and CPR accredited.
- Proficient in MS Office applications.
- Excellent personal presentation, communication, and time management skills are essential.
- Capacity to perform physical tasks for extended periods, including standing, walking, bending, reaching, and climbing stairs.
- STRONG reliability
THE BENEFITS:
- Internal development opportunities to grow within the business.
- Up to 50% off wine, food, accommodation, and spa treatments.
- Work in a breathtaking location surrounded by vineyards and natural beauty.
- Be part of a supportive and collaborative team.
Applicants must have full permanent working rights in Australia with no restrictions and weekend availability. No public transport is available to our location - you must have your own transport.
Balgownie Estate has a strong inclusive culture that encourages applications across all cultural backgrounds, genders, and abilities.
Overnight Hotel Attendant in Yarra Glen employer: Balgownie Yarra Valley
Balgownie Estate is an exceptional employer that prioritises employee growth and development, offering internal training opportunities to help you advance your career in the hospitality industry. With a strong focus on creating a positive work environment, employees enjoy generous discounts on food, wine, and accommodation, alongside a supportive culture that values inclusivity and teamwork. Located in a picturesque setting, this role not only promises rewarding experiences but also the chance to be part of a dedicated team committed to delivering outstanding guest services.
