At a Glance
- Tasks: Organise appointments and provide exceptional care to patients in a friendly environment.
- Company: Join a supportive medical practice focused on patient care.
- Benefits: Part-time hours with a great work-life balance and a welcoming team.
- Other info: Opportunity for growth and ongoing training in a dynamic setting.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Experience as a medical receptionist and strong communication skills required.
The predicted salary is between 15.3 - 18.7 $ per hour.
Hours
8.30 am - 1.30 pm (Monday to Friday)
About the role
To organise appointments, maintain records and perform medical and other tasks in order to ensure a smooth and efficiently functioning practice that provides an exceptional standard of care to our patients.
All duties are to be carried out in conjunction with the practice's policies and procedures.
Key responsibilities
- Open and close clinic.
- Greet patients and other callers at the practice in a courteous and efficient manner.
- Answer the telephone promptly and courteously.
- Schedule appointments for patients.
- Issue patient invoices/receipts and bulk bill as required.
- Enter and update patient registration details.
- Manage calls from patients wanting test results by referring them to the practice nurse on duty.
- Exercise confidentiality with regards to patient care and all aspects of the practice.
- Maintain reception area in a tidy and welcoming manner.
- Prepare and record outgoing mail and posting daily.
About you
- Basic knowledge of MS Word and Excel.
- CPR.
- Triage training and/or experience.
- Infection Control principles and ongoing training.
- Minimum of one year's experience in medical receptionist/secretarial role.
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.
- Excellent interpersonal and communication skills.
- Demonstrate ability to prioritise and organise.
- Maintain absolute confidentiality regarding patient and practice information.
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Medical Receptionist in Melbourne employer: Balanced Medical
As a leading healthcare provider, we pride ourselves on fostering a supportive and collaborative work environment for our Practice Nurses. Located in a vibrant community, we offer competitive benefits, ongoing professional development opportunities, and a commitment to employee well-being, ensuring that you can thrive both personally and professionally while making a meaningful impact on patient care.
