At a Glance
- Tasks: Welcome patients, manage appointments, and support our clinical team in a busy practice.
- Company: Join a leading orthopaedic practice in beautiful Noosa Heads.
- Benefits: Permanent full-time role with opportunities for professional development.
- Other info: Dynamic environment with a focus on teamwork and growth.
- Why this job: Be the first point of contact and make a difference in patient care.
- Qualifications: 3 years' experience in medical administration and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Permanent Full-Time | Noosa Heads
About Balance Orthopaedics
We're a busy specialist orthopaedic practice in Noosa Heads, bringing together orthopaedic consultation & surgery, a fracture clinic and physiotherapy under one roof.
The Opportunity
We're hiring a Medical Receptionist / Medical Administrator on a permanent full-time basis, Monday to Friday. This is a hands-on, varied role at the centre of a busy specialist practice. You'll be the first person our patients speak to and a key point of contact for our surgeon and clinical team. We're looking for someone who wants to be part of our team for the long term. In return, we'll invest in your development and support you to grow with the practice.
Day to day, you'll be:
- Welcoming patients and managing a busy phone and front-desk enquiry line
- Booking and coordinating appointments across orthopaedics, fracture clinic and physio
- Handling invoicing, receipting, and Medicare/health fund/third-party billing
- Supporting our orthopaedic surgeon and wider clinical team with day-to-day admin
- Keeping practice documentation and processes up to date
- Helping the practice run smoothly as things get busy
What We're Looking For
- At least 3 years' experience in medical administration
- Experience with Genie practice management software (highly regarded)
- Confident, warm communication on the phone, at the desk, and with a clinical team
- Sharp attention to detail and genuinely reliable follow-through
- Comfortable working independently once you know our processes, but happy to ask when you don't
- A solid grasp of Medicare, private health funds and third-party billing
- Comfortable with Microsoft Office and picking up new medical software
- Experience with surgical quoting, bookings and billing will be highly regarded
Medical Administrator employer: Balance Orthopaedics
At Balance Orthopaedics, we pride ourselves on being an exceptional employer in the heart of Noosa Heads, offering a supportive and dynamic work environment for our Medical Administrator. Our commitment to employee development ensures that you will have ample opportunities for growth while working alongside a dedicated team in a busy specialist practice. With a focus on collaboration and patient care, you'll find meaningful and rewarding employment as you contribute to our mission of providing top-notch orthopaedic services.
