Balance! Healthcare is seeking a friendly and reliable Casual Medical Receptionist to join our Blackheath team.
As the first point of contact for patients, you'll provide a warm, professional welcome and help keep our practice running smoothly. This role combines patient service with appointment management and day-to-day administration.
Key responsibilities
- Welcome patients and manage check-ins and check-outs
- Schedule and confirm appointments across multiple practitioners
- Answer telephone enquiries and direct calls appropriately
- Process patient payments and cash/card transactions accurately
- Maintain accurate patient records and protect patient confidentiality
- Assist with filing, data entry and correspondence
- Support colleagues with general reception duties
- Keep the reception area organised and welcoming
What we're looking for
- Previous experience in medical reception or healthcare administration
- Confidence using practice management software and general computer systems
- Excellent customer service and communication skills
- Strong organisational skills and the ability to manage competing priorities
- A professional, courteous and patient-focused approach
- Ability to work independently and collaboratively
- Understanding of patient confidentiality and privacy obligations
- Reliability and flexibility to cover casual shifts
- A Certificate III in Medical Administration or a similar qualification would be highly regarded.
Casual Medical Receptionist in Blackheath employer: Balance! Healthcare
At Balance! Edmonton Family Practice, we pride ourselves on being a progressive and supportive employer that values the well-being of our staff as much as our patients. Our modern facilities and collaborative work culture foster professional growth and development, while our commitment to work/life balance ensures that you can thrive both personally and professionally. Join us in making a meaningful impact in the community with competitive pay rates and a friendly team environment.
