At a Glance
- Tasks: Lead the store team and enhance customer experiences every day.
- Company: Bailey Nelson, a fast-growing optical retail brand.
- Benefits: OTE up to $85,000, free glasses, and ongoing training.
- Other info: Real opportunities for progression as we expand across ANZ.
- Why this job: Join a supportive team and grow your leadership skills in a dynamic environment.
- Qualifications: Retail or optics experience with strong leadership and customer service skills.
The predicted salary is between 76500 - 93500 $ per year.
At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast. Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for an Assistant Store Manager to join our Castle Towers store! who will bring energy, leadership, and a genuine love for customer experience.
What you’ll be doing
- Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
- Take ownership of the store 2 days a week, leading the team and driving performance.
- Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
- Coach and support your team to deliver great service, every time.
What’s in it for you
- OTE up to $85,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives).
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
- Hands-on training in optical dispensing and leadership.
- Ongoing support and coaching from experienced leaders.
- We love promoting internally, so REAL opportunities for progression and to grow as we continue to expand across ANZ.
Who we’re looking for
- Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving.
- Experience in retail or optics at a supervisor or management level.
- A confident leader who enjoys developing others.
- Passionate about creating great customer experiences.
- Must be available to work full time on a Sunday to Thursday roster.
This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast. Ready to frame your future? Apply now.
Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
Assistant Store Manager, Optical Retail Customer Experience in Sydney employer: Bailey Nelson
At Bailey Nelson, we pride ourselves on being a people-first employer that fosters a vibrant and inclusive work culture in Melbourne. With competitive earnings potential, leadership development programs, and a commitment to employee growth, we empower our team members to thrive while delivering exceptional customer experiences. Join us to be part of a dynamic team that celebrates success and values every individual's contribution.
