At a Glance
- Tasks: Support the Store Manager and lead the team to enhance customer experiences.
- Company: Bailey Nelson, a fast-growing optical brand with a down-to-earth culture.
- Benefits: OTE up to $85,000, free glasses, hands-on training, and career progression.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Join a passionate team and make a real impact in customer service.
- Qualifications: Retail or optics experience at a supervisory level and strong leadership skills.
The predicted salary is between 76500 - 93500 $ per year.
At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.
What you’ll be doing:
- Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
- Take ownership of the store 2 days a week, leading the team and driving performance.
- Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
- Coach and support your team to deliver great service, every time.
What’s in it for you:
- OTE up to $85,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives).
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
- Hands‑on training in optical dispensing and leadership.
- Ongoing support and coaching from experienced leaders.
- We love promoting internally, so REAL opportunities for progression and to grow as we continue to expand across ANZ.
Who we’re looking for:
- Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving.
- Experience in retail or optics at a supervisor or management level.
- A confident leader who enjoys developing others.
- Passionate about creating great customer experiences.
- Must be available to work full time on a Sunday to Thursday roster.
Ready to frame your future? Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
Assistant Store Manager – Chapel Street in Melbourne employer: Bailey Nelson
At Bailey Nelson, we pride ourselves on being a people-first employer that fosters a vibrant and inclusive work culture in Melbourne. With competitive earnings potential, leadership development programs, and a commitment to employee growth, we empower our team members to thrive while delivering exceptional customer experiences. Join us to be part of a dynamic team that celebrates success and values every individual's contribution.
