At a Glance
- Tasks: Lead the team and enhance customer experiences in a vibrant retail environment.
- Company: Bailey Nelson, a fast-growing optical brand with a down-to-earth culture.
- Benefits: OTE up to $85,000, free glasses, ongoing training, and real career progression.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Join a passionate team and elevate your leadership skills while making a difference.
- Qualifications: Retail or optics experience at a supervisory level and a love for customer service.
The predicted salary is between 76500 - 93500 $ per year.
At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast. Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for an Assistant Store Manager to join our Eastland store who will bring energy, leadership, and a genuine love for customer experience.
What you’ll be doing
- Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
- Take ownership of the store 2 days a week, leading the team and driving performance.
- Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
- Coach and support your team to deliver great service, every time.
What’s in it for you
- OTE up to $85,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives).
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
- Hands-on training in optical dispensing and leadership.
- Ongoing support and coaching from experienced leaders.
- We love promoting internally, so REAL opportunities for progression and to grow as we continue to expand across ANZ.
Who we’re looking for
- Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving.
- Experience in retail or optics at a supervisor or management level.
- A confident leader who enjoys developing others.
- Passionate about creating great customer experiences.
- Must be available to work full time on a Sunday to Thursday roster.
This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast. Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
Assistant Store Manager in Melbourne employer: BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD
Bailey Nelson is an exceptional employer that fosters a vibrant and inclusive work culture in Joondalup, where team members are encouraged to grow and develop their skills. With competitive remuneration packages, including bonuses and product allowances, employees enjoy a supportive environment that prioritises personal and professional growth. Join us to be part of a dynamic team that values leadership, customer experience, and continuous improvement as we expand across ANZ.
Contact Details:
BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD Recruitment Team
